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      62. What is the Working Assets problem definition? What do you need to resolve?

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      63. How do you identify the kinds of information that you will need?

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      64. Who are your key stakeholders who need to sign off?

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      65. What problems are you facing and how do you consider Working Assets will circumvent those obstacles?

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      66. What would happen if Working Assets weren’t done?

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      67. How are you going to measure success?

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      68. Consider your own Working Assets project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?

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      69. Can management personnel recognize the monetary benefit of Working Assets?

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      70. What does Working Assets success mean to the stakeholders?

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      71. Does Working Assets create potential expectations in other areas that need to be recognized and considered?

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      72. Are controls defined to recognize and contain problems?

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      73. What is the recognized need?

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      74. Are you dealing with any of the same issues today as yesterday? What can you do about this?

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      75. Do you have/need 24-hour access to key personnel?

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      76. Are there any specific expectations or concerns about the Working Assets team, Working Assets itself?

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      77. Who needs to know about Working Assets?

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      78. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?

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      79. Will a response program recognize when a crisis occurs and provide some level of response?

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      80. Which issues are too important to ignore?

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      81. Will it solve real problems?

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      82. What else needs to be measured?

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      83. How do you recognize an Working Assets objection?

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      84. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?

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      85. For your Working Assets project, identify and describe the business environment, is there more than one layer to the business environment?

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      86. Is it needed?

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      87. What Working Assets events should you attend?

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      88. Are there any revenue recognition issues?

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      89. Would you recognize a threat from the inside?

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      90. Is the quality assurance team identified?

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      91. Did you miss any major Working Assets issues?

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      92. What information do users need?

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      93. What training and capacity building actions are needed to implement proposed reforms?

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      94. What do you need to start doing?

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      95. Are there regulatory / compliance issues?

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      96. How do you take a forward-looking perspective in identifying Working Assets research related to market response and models?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Working Assets Index at the beginning of the Self-Assessment.

      CRITERION #2: DEFINE:

      INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. What information do you gather?

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      2. How have you defined all Working Assets requirements first?

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      3. Is scope creep really all bad news?

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      4. What intelligence can you gather?

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      5. Has/have the customer(s) been identified?

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      6. How will variation in the actual durations of each activity be dealt with to ensure that the expected Working Assets results are met?

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      7. How do you catch Working Assets definition inconsistencies?

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      8. Have all basic functions of Working Assets been defined?

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      9. Are audit criteria, scope, frequency and methods defined?

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      10. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      11. What are the requirements for audit information?

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      12. What Working Assets requirements should be gathered?

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      13. What is the definition of Working Assets excellence?

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      14. What key stakeholder process output measure(s) does Working Assets leverage and how?

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      15. What critical content must be communicated – who, what, when, where, and how?

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