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      9. Have specific policy objectives been defined?

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      10. Is Learning on the job required?

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      11. What sources do you use to gather information for a Learning on the job study?

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      12. What are the tasks and definitions?

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      13. What scope do you want your strategy to cover?

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      14. Is it clearly defined in and to your organization what you do?

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      15. What is the context?

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      16. What are the record-keeping requirements of Learning on the job activities?

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      17. The political context: who holds power?

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      18. Does the team have regular meetings?

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      19. Who is gathering information?

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      20. What are the compelling stakeholder reasons for embarking on Learning on the job?

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      21. Are different versions of process maps needed to account for the different types of inputs?

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      22. Has a project plan, Gantt chart, or similar been developed/completed?

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      23. Is Learning on the job currently on schedule according to the plan?

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      24. Do you have organizational privacy requirements?

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      25. What knowledge or experience is required?

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      26. What gets examined?

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      27. Will a Learning on the job production readiness review be required?

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      28. When is/was the Learning on the job start date?

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      29. Are required metrics defined, what are they?

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      30. Is Learning on the job linked to key stakeholder goals and objectives?

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      31. How would you define the culture at your organization, how susceptible is it to Learning on the job changes?

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      32. Will team members regularly document their Learning on the job work?

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      33. How did the Learning on the job manager receive input to the development of a Learning on the job improvement plan and the estimated completion dates/times of each activity?

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      34. Is special Learning on the job user knowledge required?

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      35. Has a high-level ‘as is’ process map been completed, verified and validated?

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      36. What defines best in class?

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      37. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      38. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      39. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      40. Have all basic functions of Learning on the job been defined?

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      41. What Learning on the job services do you require?

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      42. Is the scope of Learning on the job defined?

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      43. What is the definition of Learning on the job excellence?

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      44. What are the requirements for audit information?

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      45. Do you all define Learning on the job in the same way?

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      46. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      47. Has the Learning on the job work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      48. Are there different segments of customers?

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      49. How can the value of Learning on the job be defined?

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      50. In what way can you redefine the criteria of choice clients have in your category in your favor?

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      51. Are approval levels defined for contracts and supplements to contracts?

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      52. What Learning on the job requirements should be gathered?

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      53. What sort of initial information to gather?

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      54. What is the definition of success?

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      55. Who is gathering Learning on the job information?

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      56. Where can you gather more information?

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      57. What are the Learning on the job use cases?

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      58. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      59. What is the scope of Learning on the job?

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      60. Are accountability and ownership for Learning on the job clearly defined?

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      61. Has everyone on the team, including the team leaders, been properly trained?

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      62. Has the direction changed at all during the course of Learning on the job? If so, when did it change and why?

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      63. What baselines are required to be defined and managed?

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      64.

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