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      109. Scope of sensitive information?

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      110. Are audit criteria, scope, frequency and methods defined?

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      111. What are (control) requirements for Healthcare Information Technology Information?

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      112. What are the rough order estimates on cost savings/opportunities that Healthcare Information Technology brings?

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      113. What is the scope of Healthcare Information Technology?

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      114. How will variation in the actual durations of each activity be dealt with to ensure that the expected Healthcare Information Technology results are met?

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      115. Who defines (or who defined) the rules and roles?

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      116. Does the team have regular meetings?

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      117. Are required metrics defined, what are they?

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      118. How do you manage unclear Healthcare Information Technology requirements?

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      119. Has a high-level ‘as is’ process map been completed, verified and validated?

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      120. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      121. What information should you gather?

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      122. Where can you gather more information?

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      123. The political context: who holds power?

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      124. When are meeting minutes sent out? Who is on the distribution list?

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      125. What are the Healthcare Information Technology tasks and definitions?

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      126. What was the context?

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      127. What is the scope of the Healthcare Information Technology work?

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      128. How is the team tracking and documenting its work?

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      129. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      130. If substitutes have been appointed, have they been briefed on the Healthcare Information Technology goals and received regular communications as to the progress to date?

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      131. What happens if Healthcare Information Technology’s scope changes?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Healthcare Information Technology Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. What are the operational costs after Healthcare Information Technology deployment?

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      2. Do you aggressively reward and promote the people who have the biggest impact on creating excellent Healthcare Information Technology services/products?

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      3. How do you control the overall costs of your work processes?

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      4. What are the Healthcare Information Technology investment costs?

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      5. Who should receive measurement reports?

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      6. Are indirect costs charged to the Healthcare Information Technology program?

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      7. What causes extra work or rework?

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      8. How do you verify and develop ideas and innovations?

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      9. What are the strategic priorities for this year?

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      10. How is progress measured?

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      11. How can a Healthcare Information Technology test verify your ideas or assumptions?

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      12. How frequently do you verify your Healthcare Information Technology strategy?

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      13. Was a business case (cost/benefit) developed?

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      14. What are your operating costs?

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      15. Are there competing Healthcare Information Technology priorities?

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      16. How do you aggregate measures across priorities?

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      17. What are your key Healthcare Information Technology organizational performance measures, including key short and longer-term financial measures?

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      18. What are the estimated costs of proposed changes?

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      19. Will Healthcare Information Technology have an impact on current business continuity, disaster recovery processes and/or infrastructure?

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      20. How do you measure variability?

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      21. How do you verify Healthcare Information Technology completeness and accuracy?

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      22. When a disaster occurs, who gets priority?

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      23. What would be a real cause for concern?

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      24. How do your measurements capture actionable Healthcare Information Technology information for use in exceeding your customers expectations and securing your customers engagement?

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      25. Are there measurements based on task performance?

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      26. Do the benefits outweigh the costs?

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