Скачать книгу

How do you gather Workplace Health and Safety requirements?

      <--- Score

      7. Are there different segments of customers?

      <--- Score

      8. What happens if Workplace Health and Safety’s scope changes?

      <--- Score

      9. What is the scope?

      <--- Score

      10. Who is gathering Workplace Health and Safety information?

      <--- Score

      11. Who approved the Workplace Health and Safety scope?

      <--- Score

      12. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

      <--- Score

      13. Who defines (or who defined) the rules and roles?

      <--- Score

      14. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

      <--- Score

      15. The political context: who holds power?

      <--- Score

      16. What sort of initial information to gather?

      <--- Score

      17. Has/have the customer(s) been identified?

      <--- Score

      18. Are customer(s) identified and segmented according to their different needs and requirements?

      <--- Score

      19. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

      <--- Score

      20. Are audit criteria, scope, frequency and methods defined?

      <--- Score

      21. Is the Workplace Health and Safety scope manageable?

      <--- Score

      22. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

      <--- Score

      23. What customer feedback methods were used to solicit their input?

      <--- Score

      24. Is Workplace Health and Safety currently on schedule according to the plan?

      <--- Score

      25. Is the team equipped with available and reliable resources?

      <--- Score

      26. Will team members perform Workplace Health and Safety work when assigned and in a timely fashion?

      <--- Score

      27. What are the record-keeping requirements of Workplace Health and Safety activities?

      <--- Score

      28. If substitutes have been appointed, have they been briefed on the Workplace Health and Safety goals and received regular communications as to the progress to date?

      <--- Score

      29. Are there any constraints known that bear on the ability to perform Workplace Health and Safety work? How is the team addressing them?

      <--- Score

      30. How do you manage scope?

      <--- Score

      31. What are the tasks and definitions?

      <--- Score

      32. Have all basic functions of Workplace Health and Safety been defined?

      <--- Score

      33. What information should you gather?

      <--- Score

      34. Has the Workplace Health and Safety work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

      <--- Score

      35. What scope to assess?

      <--- Score

      36. What are the Workplace Health and Safety tasks and definitions?

      <--- Score

      37. How did the Workplace Health and Safety manager receive input to the development of a Workplace Health and Safety improvement plan and the estimated completion dates/times of each activity?

      <--- Score

      38. Do you have a Workplace Health and Safety success story or case study ready to tell and share?

      <--- Score

      39. How do you think the partners involved in Workplace Health and Safety would have defined success?

      <--- Score

      40. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

      <--- Score

      41. What constraints exist that might impact the team?

      <--- Score

      42. Is the scope of Workplace Health and Safety defined?

      <--- Score

      43. Are task requirements clearly defined?

      <--- Score

      44. Are the Workplace Health and Safety requirements testable?

      <--- Score

      45. How do you gather the stories?

      <--- Score

      46. How would you define Workplace Health and Safety leadership?

      <--- Score

      47. What key stakeholder process output measure(s) does Workplace Health and Safety leverage and how?

      <--- Score

      48. What knowledge or experience is required?

      <--- Score

      49. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

      <--- Score

      50. Have all of the relationships been defined properly?

      <--- Score

      51. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

      <--- Score

      52. How do you hand over Workplace Health and Safety context?

      <--- Score

      53. Has a project plan, Gantt chart, or similar been developed/completed?

      <--- Score

      54. Will team members regularly document their Workplace Health and Safety work?

      <--- Score

      55. How is the team tracking and documenting its work?

      <--- Score

      56. In what way can you redefine the criteria of choice clients have in your category in your favor?

      <--- Score

      57. Has a team charter been developed and communicated?

      <--- Score

      58. How was the ‘as is’ process map developed, reviewed, verified and validated?

Скачать книгу