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Conflict at work is difficult and the steps towards resolving conflict can be difficult to remember in the heat of the moment. Most employees do not gain enough experience with workplace conflict to have conflict resolution steps easily memorized, yet the middle of the conflict is not the ideal time to research the best methods for addressing conflict resolution. A Conflict Resolution at Work study guide helps employees take initial and advanced steps in conflict resolution on-the-spot. It gives guidelines that employees can follow for a variety of circumstances and ensures that employees feel their needs are being met and addressed.

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How the Other Half Works solves the riddle of America's contemporary immigration puzzle: why an increasingly high-tech society has use for so many immigrants who lack the basic skills that today's economy seems to demand. In clear and engaging style, Waldinger and Lichter isolate the key factors that explain the presence of unskilled immigrants in our midst. Focusing on Los Angeles, the capital of today's immigrant America, this hard-hitting book elucidates the other side of the new economy, showing that hiring is finding not so much «one's own kind» but rather the «right kind» to fit the demeaning, but indispensable, jobs many American workers disdain.

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Create, Produce, Consume explores the cycle of musical experience for musicians, professionals, and budding entrepreneurs looking to break into the music industry. Building on the concepts of his previous book, Making Money, Making Music, David Bruenger provides readers with a basic framework for understanding the relationships between the artist and audience and the producer consumer by examining the methods underlying creation-production-reception and creation-consumption-compensation. Each chapter offers a different perspective on the processes and structures that lead listeners to discover, experience, and interact with music and musical artists. Through case studies ranging from Taylor Swift’s refusal to allow her music to be streamed on Spotify to the rise of artists supported through sites like Patreon, Bruenger offers highly relevant real-world examples of industry practices that shape our encounters with music. Create, Produce, Consume is a critical tool for giving readers the agile knowledge necessary to adapt to a rapidly changing music industry. Graphs, tables, lists for additional reading, and questions for further discussion illustrate key concepts.   Online resources for instructors and students will include sample syllabi, lists for expanded reading, and more.

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Recently, social science has had numerous episodes of influential research that was found invalid when placed under rigorous scrutiny. The growing sense that many published results are potentially erroneous has made those conducting social science research more determined to ensure the underlying research is sound.&#160;&#160;<I>Transparent and Reproducible Social Science Research</I> is the first book to summarize and synthesize new approaches to combat false positives and non-reproducible findings in social science research, document the underlying problems in research practices, and teach a new generation of students and scholars how to overcome them. Understanding that social science research has real consequences for individuals when used by professionals in public policy, health, law enforcement, and other fields, the book crystallizes new insights, practices, and methods that help ensure greater research transparency, openness, and reproducibility. Readers are guided through well-known problems and are encouraged to work through new solutions and practices to improve the openness of their research. Created with both experienced and novice researchers in mind, <I>Transparent and Reproducible Social Science Research</I> serves as an indispensable resource for the production of high quality social science research.&#160;&#160;

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In this rich collection, bestselling author Adam Hochschild has selected and updated over two dozen&#160;essays&#160;and pieces of reporting from his long career. Threaded through them all is his concern for social justice and the people who have fought for it. The articles here range from a California gun show to a Finnish prison, from a Congolese center for rape victims to the ruins of gulag camps in the Soviet Arctic,&#160;from a stroll through construction sites with an ecologically pioneering architect in India to a day on the campaign trail with Nelson Mandela. Hochschild also talks about the writers he loves, from Mark Twain to John McPhee, and explores such far-reaching topics as why so much history is badly written, what bookshelves tell us about their owners, and his front-row seat for the shocking revelation in the 1960s that the CIA had been secretly controlling dozens of supposedly independent organizations.<BR /> &#160;<BR /> With the skills of a journalist, the knowledge of a historian, and the heart of an activist, Hochschild shares the stories of people who took a stand against despotism, spoke out against unjust wars and government surveillance, and dared to dream of a better and more just world.

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Essentials of Applied Econometrics&#160;prepares students for a world in which more data surround us every day and in which econometric tools are put to diverse uses. Written for students in economics and for professionals interested in continuing an education in econometrics, this succinct text not only teaches best practices and state-of-the-art techniques, but uses vivid examples and data obtained from a variety of real world sources. The book&rsquo;s emphasis on application uniquely prepares the reader for today&rsquo;s econometric work, which can include analyzing causal relationships or correlations in big data to obtain useful insights.

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The size of government is arguably the most controversial discussion in United States politics, and this issue won&#39;t fade from prominence any time soon. There must surely be a tipping point beyond which more government taxing and spending harms the economy, but where is that point? In this accessible book, best-selling authors Jeff Madrick, Jon Bakija, Lane Kenworthy, and Peter Lindert try to answer whether our government can grow any larger and examine how we can optimize growth and fair distribution.

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Long-haul trucks have been described as sweatshops on wheels. The typical long-haul trucker works the equivalent of two full-time jobs, often for little more than minimum wage. But it wasn&rsquo;t always this way. Trucking used to be one of the best working-class jobs in the United States.&#160;&#160;<BR /><BR /><I>The Big Rig</I>&#160;explains how this massive degradation in the quality of work has occurred, and how companies achieve a compliant and dedicated workforce despite it. Drawing on more than 100 in-depth interviews and years of extensive observation, including six months training and working as a long-haul trucker, Viscelli explains in detail how labor is recruited, trained, and used in the industry. He then shows how inexperienced workers are convinced to lease a truck and to work as independent contractors. He explains how deregulation and collective action by employers transformed trucking&rsquo;s labor markets–once dominated by the largest and most powerful union in US history–into an important example of the costs of contemporary labor markets for workers and the general public.

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Years after the Great Recession, the economy is still weak, and an unprecedented number of workers have sunk into long spells of unemployment. <I>Cut Loose </I>provides a vivid and moving account of the experiences of some of these men and women, through the example of a historically important group: autoworkers. Their well-paid jobs on the assembly lines built a strong middle class in the decades after World War II. But today, they find themselves beleaguered in a changed economy of greater inequality and risk, one that favors the well-educated—or well-connected.<BR /><BR />Their declining fortunes in recent decades tell us something about what the white-collar workforce should expect to see in the years ahead, as job-killing technologies and the shipping of work overseas take away even more good jobs. <I>Cut Loose </I>offers a poignant look at how the long-term unemployed struggle in today’s unfair economy to support their families, rebuild their lives, and overcome the shame and self-blame they deal with on a daily basis. It is also a call to action—a blueprint for a new kind of politics, one that offers a measure of grace in a society of ruthless advancement.

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The United States has seen a dramatic rise in the number of informal day labor sites in the last two decades. Typically frequented by Latin American men (mostly «undocumented» immigrants), these sites constitute an important source of unskilled manual labor. Despite day laborers’ ubiquitous presence in urban areas, however, their very existence is overlooked in much of the research on immigration. While standing in plain view, these <I>jornaleros</I> live and work in a precarious environment: as they try to make enough money to send home, they are at the mercy of unscrupulous employers, doing dangerous and underpaid work, and, ultimately, experiencing great threats to their identities and social roles as men.<BR /><BR /> Juan Thomas Ordóñez spent two years on an informal labor site in the San Francisco Bay Area, documenting the harsh lives led by some of these men during the worst economic crisis that the United States has seen in decades. He earned a perspective on the immigrant experience based on close relationships with a cohort of men who grappled with constant competition, stress, and loneliness. Both eye-opening and heartbreaking, the book offers a unique perspective on how the informal economy of undocumented labor truly functions in American society.<BR /><BR />

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