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Praise for RESULTS RULE! «What on earth could pre-thawed turkeys, Eva the dolphin, and toothpaste tubes squeezed from the middle have to do with the success of your business? Everything. Results Rule! is that rare business book that you can't put down, and you shouldn't, because the lessons within aren't just helpful, they're vitally important. Don't put Results Rule! on the stack of books you mean to read soon. Buy it, take it home, and read every word before your competitor does.» –Joe Calloway, author of Indispensable: How to Become the Company That Your Customers Can't Live Without «Most business books give you everything you need and want to do, except the only thing that matters–getting results. This book is well written, with great examples, stories, and real advice that will actually show you how to improve your results. Buy it–read it–heed it–and watch your results improve.» –Larry Winget, author of Shut Up, Stop Whining & Get a Life «Results Rule! delivers practical ideas that will keep your organization on course for success in a competitive marketplace. Randy Pennington offers ideas that work if you are on the frontline or in the executive suite. He has nailed the essence and importance of culture.» –Howard Putnam, former CEO, Southwest Airlines author of The Winds of Turbulence «If you hate your competition, it's because they're beating you. If you want your competition to hate YOU–read Randy Pennington's book, and give it to all your people.» –Jeffrey Gitomer, author of The Little Red Book of Selling «Six rock solid concepts plus real examples in a quick and easy read equal real results. A guide to differentiating your organization in the marketplace.» –M. Cass Wheeler, CEO, American Heart Association «Randy's business savvy and expertise are evident throughout this book. His thoughtful analyses produce vital points for any business that wants to grow and thrive in the twenty-first century.» –Nido Qubein, President, High Point University Chairman, Great Harvest Bread Company «In a very engaging, quick read, Randy Pennington cuts through the hype of most management bestsellers to propose a deceptively simple premise–a culture that never loses focus on the desired result and always wins. Pennington takes you by the hand and shows you how to take an honest look at your own organization, then act immediately to create and nurture a culture that achieves results day in and day out. Results Rule! is one of those rare books you'll keep close at hand for years to come.» –Marci Armstrong, PhD, Associate Dean, Masters Programs Cox School of Business, Southern Methodist University

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Remain competitive, inspire innovation, and ensure success Constantly adapting, improving, and changing is more important than ever for companies to remain competitive in today’s marketplace. Make Change Work presents real solutions to thriving in a world of constant change. This book educates managers and leaders on how to lead change, with strategies for creating urgency, building support, and ensuring successful change. Get the guidance you need to be bold in the face of change, and learn how to make your company faster, better, cheaper, and friendlier—by simply listening to your customers Advises leaders on how to design and implement a strategy that allows you to successfully lead change and deliver meaningful business results Author Randy Pennington is a 20-year business performance veteran, author, and expert in helping organizations build a culture focused on results Learn how to establish a clear and purposeful goal, inspire a culture relentlessly focused on customers, and create an environment where your talented team wants to Make Change Work.

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