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stakeholders are involved with your organisation, it means you, or others will be held accountable in some way. Perhaps by supplying information and data to funding agencies. Statistics might be required such as the number of applications, enrolments, achievements and leavers, as well as progression information. You might be responsible for keeping track of this data or it might be someone in a specific department within your organisation. Demands might be made upon you and others, such as to achieve organisational key performance indicators (KPIs) or to meet certain targets within a timescale. However, the learner is the most important person so try not to get too obsessed with targets. If you feel a learner, or indeed you, cannot meet a certain target, make sure you talk to the stakeholder to keep them informed. The needs of the different stakeholders as well as their learners should be ascertained. This is so that everyone is clear about what they need to do and when, and are operating transparently.

      There are organisations which exist to support teaching and learning, for example, professional associations and networking groups. You can find details of these in the Introduction chapter. Although they are not considered stakeholders, they will have an interest in what you do and how you maintain your professional development. For example, if you belong to a professional association, you may need to keep records of how you are keeping current with your subject skills and knowledge.

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