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      9 Baldridge National Quality Program. (2010). Health care criteria for performance excellence. Gaithersburg, MD: Baldridge National Quality Program.

      10 Berwick, D. M. (2002). A user's manual for the IOM's “quality chasm” report. Health Affairs, 21(3), 80–90.

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      26 Draye, M. A., Acker, M., & Zimmer, P. A. (2006). The practice doctorate in nursing: Approaches to transform nurse practitioner education and practice. Nursing Outlook, 54(3), 123–129.

      27 Frogner, B. & Anderson, G. (2006). Multinational comparisons of health systems data, 2005. The Commonwealth Fund. Retrieved from www.commonwealthfund.org/∼/media/Files/Publications/Chartbook/2006/Apr/Multinational%20Comparisons%20of%20Health%20Systems%20Data%20%202005/825_Frogner_multinational_comphltsysdata%20pdf.pdf

      28 Ginsburg, P. B. (2003). Can hospitals and physicians shift the effects of cuts in Medicare reimbursement to private payers? Health Affairs, W3, 472–479.

      29 GovTrack. (2010). Health care and education reconciliation act of 2010. GovTrack. Available at www.govtrack.us/congress/bill.xpd?bill=h111-4872

      30 IOM. (2003a). Priority areas for national action: Transforming health care quality. Available at www.iom.edu/?id=35961

      31 IOM. (2003c). Keeping patients safe: Transforming the work environment of nurses. Available at www.iom.edu/?id=35961

      32 IOM. (2003d). Patient safety: Achieving a new standard for care. Available at www.iom.edu/?id=35961

      33 IOM. (2005). Performance measurement: Accelerating improvement. Available at www.iom.edu/CMS/2955.aspx?show=0;3#LP3

      34 IOM. (2006). Preventing medication errors: Quality chasm series. Available at www.iom.edu/?id=35961

      35 Jha, A. K., Li, Z., Orav, E. J., & Epstein, A. M. (2005). Care in U.S. hospitals—The Hospital Quality Alliance program. New England Journal of Medicine, 353(3), 265–274.

      36 Kahn, C. N., Ault, T., Isenstein, H., Potetz, L., & Van Gelder, S. (2006). Snapshot of hospital quality reporting and pay‐for‐performance under Medicare. Health Affairs, 25(1), 148–162.

      37 Kaiser Family Foundation (KFF) and Health Research and Education Trust. (2007). Employer health benefits: 2007 annual survey. Publication number 7672. Retrieved from www.kff.org

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      39 Kaiser Family Foundation (KFF). (2006). The uninsured: A primer. Key facts about Americans without health insurance. Publication number 7451‐02. Retrieved from www.kff.org

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      41 Kaiser Family Foundation (KFF). (2007b). Health care spending in the United States and Organisation for Economic Co‐operation and Development (OECD) countries. Retrieved from www.kff.org/insurance/snapshot/chcm010307oth.cfm

      42 Kaiser Family Foundation (KFF). (2008). Addressing the nursing shortage. Retrieved from www.kaiseredu.org/topics_im.asp?imID=1&parentID=61&id=138

      43 Kaiser Family Foundation (KFF). (2010). Summary of new health reform law. Publication Number 8061. Retrieved from www.kff.org

      44 Kaiser

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