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      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service8

      Included Resources - how to access8

      Purpose of this Self-Assessment10

      How to use the Self-Assessment11

      Health Services Management Research

      Scorecard Example13

      Health Services Management Research

      Scorecard14

      BEGINNING OF THE

      SELF-ASSESSMENT:15

      CRITERION #1: RECOGNIZE16

      CRITERION #2: DEFINE:28

      CRITERION #3: MEASURE:44

      CRITERION #4: ANALYZE:58

      CRITERION #5: IMPROVE:74

      CRITERION #6: CONTROL:90

      CRITERION #7: SUSTAIN:103

      Health Services Management Research and Managing Projects, Criteria for Project Managers:129

      1.0 Initiating Process Group: Health Services Management Research130

      1.1 Project Charter: Health Services Management Research132

      1.2 Stakeholder Register: Health Services Management Research134

      1.3 Stakeholder Analysis Matrix: Health Services Management Research135

      2.0 Planning Process Group: Health Services Management Research137

      2.1 Project Management Plan: Health Services Management Research139

      2.2 Scope Management Plan: Health Services Management Research141

      2.3 Requirements Management Plan: Health Services Management Research143

      2.4 Requirements Documentation: Health Services Management Research145

      2.5 Requirements Traceability Matrix: Health Services Management Research147

      2.6 Project Scope Statement: Health Services Management Research149

      2.7 Assumption and Constraint Log: Health Services Management Research152

      2.8 Work Breakdown Structure: Health Services Management Research154

      2.9 WBS Dictionary: Health Services Management Research156

      2.10 Schedule Management Plan: Health Services Management Research158

      2.11 Activity List: Health Services Management Research160

      2.12 Activity Attributes: Health Services Management Research162

      2.13 Milestone List: Health Services Management Research164

      2.14 Network Diagram: Health Services Management Research166

      2.15 Activity Resource Requirements: Health Services Management Research168

      2.16 Resource Breakdown Structure: Health Services Management Research169

      2.17 Activity Duration Estimates: Health Services Management Research171

      2.18 Duration Estimating Worksheet: Health Services Management Research174

      2.19 Project Schedule: Health Services Management Research176

      2.20 Cost Management Plan: Health Services Management Research178

      2.21 Activity Cost Estimates: Health Services Management Research180

      2.22 Cost Estimating Worksheet: Health Services Management Research182

      2.23 Cost Baseline: Health Services Management Research184

      2.24 Quality Management Plan: Health Services Management Research186

      2.25 Quality Metrics: Health Services Management Research188

      2.26 Process Improvement Plan: Health Services Management Research190

      2.27 Responsibility Assignment Matrix: Health Services Management Research192

      2.28 Roles and Responsibilities: Health Services Management Research194

      2.29 Human Resource Management Plan: Health Services Management Research197

      2.30 Communications Management Plan: Health Services Management Research199

      2.31 Risk Management Plan: Health Services Management Research201

      2.32 Risk Register: Health Services Management Research203

      2.33 Probability and Impact Assessment: Health Services Management Research205

      2.34 Probability and Impact Matrix: Health Services Management Research207

      2.35 Risk Data Sheet: Health Services Management Research209

      2.36 Procurement Management Plan: Health Services Management Research211

      2.37 Source Selection Criteria: Health Services Management Research213

      2.38 Stakeholder Management Plan: Health Services Management Research215

      2.39 Change Management Plan: Health Services Management Research217

      3.0 Executing Process Group: Health Services Management Research219

      3.1 Team Member Status Report: Health Services Management Research221

      3.2 Change Request: Health Services Management Research223

      3.3 Change Log: Health Services Management Research225

      3.4 Decision Log: Health Services Management Research227

      3.5 Quality Audit: Health Services Management Research229

      3.6 Team Directory: Health Services Management Research231

      3.7 Team Operating Agreement: Health Services Management Research233

      3.8 Team Performance Assessment: Health Services Management Research235

      3.9 Team Member Performance Assessment: Health Services Management Research237

      3.10 Issue Log: Health Services Management Research239

      4.0 Monitoring and Controlling Process Group: Health Services Management Research241

      4.1 Project Performance Report: Health Services Management Research243

      4.2 Variance Analysis: Health Services Management Research245

      4.3 Earned Value Status: Health Services Management Research247

      4.4 Risk Audit: Health Services Management Research249

      4.5 Contractor Status Report: Health Services Management Research251

      4.6 Formal Acceptance: Health Services Management Research253

      5.0 Closing Process Group: Health Services Management Research255

      5.1

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