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spoke in the Technical Efficiency Scorecard on the second next page of the Self-Assessment.

      Your completed Technical Efficiency Scorecard will give you a clear presentation of which Technical Efficiency areas need attention.

      Technical Efficiency

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Technical Efficiency

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Technical Efficiency

      Scorecard Example12

      Technical Efficiency

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:26

      CRITERION #3: MEASURE:42

      CRITERION #4: ANALYZE:56

      CRITERION #5: IMPROVE:72

      CRITERION #6: CONTROL:88

      CRITERION #7: SUSTAIN:101

      Technical Efficiency and Managing Projects, Criteria for Project Managers:126

      1.0 Initiating Process Group: Technical Efficiency127

      1.1 Project Charter: Technical Efficiency129

      1.2 Stakeholder Register: Technical Efficiency131

      1.3 Stakeholder Analysis Matrix: Technical Efficiency132

      2.0 Planning Process Group: Technical Efficiency134

      2.1 Project Management Plan: Technical Efficiency136

      2.2 Scope Management Plan: Technical Efficiency138

      2.3 Requirements Management Plan: Technical Efficiency140

      2.4 Requirements Documentation: Technical Efficiency142

      2.5 Requirements Traceability Matrix: Technical Efficiency144

      2.6 Project Scope Statement: Technical Efficiency146

      2.7 Assumption and Constraint Log: Technical Efficiency148

      2.8 Work Breakdown Structure: Technical Efficiency150

      2.9 WBS Dictionary: Technical Efficiency152

      2.10 Schedule Management Plan: Technical Efficiency155

      2.11 Activity List: Technical Efficiency157

      2.12 Activity Attributes: Technical Efficiency159

      2.13 Milestone List: Technical Efficiency161

      2.14 Network Diagram: Technical Efficiency163

      2.15 Activity Resource Requirements: Technical Efficiency165

      2.16 Resource Breakdown Structure: Technical Efficiency167

      2.17 Activity Duration Estimates: Technical Efficiency169

      2.18 Duration Estimating Worksheet: Technical Efficiency171

      2.19 Project Schedule: Technical Efficiency173

      2.20 Cost Management Plan: Technical Efficiency175

      2.21 Activity Cost Estimates: Technical Efficiency177

      2.22 Cost Estimating Worksheet: Technical Efficiency179

      2.23 Cost Baseline: Technical Efficiency181

      2.24 Quality Management Plan: Technical Efficiency183

      2.25 Quality Metrics: Technical Efficiency185

      2.26 Process Improvement Plan: Technical Efficiency187

      2.27 Responsibility Assignment Matrix: Technical Efficiency189

      2.28 Roles and Responsibilities: Technical Efficiency191

      2.29 Human Resource Management Plan: Technical Efficiency193

      2.30 Communications Management Plan: Technical Efficiency195

      2.31 Risk Management Plan: Technical Efficiency197

      2.32 Risk Register: Technical Efficiency199

      2.33 Probability and Impact Assessment: Technical Efficiency201

      2.34 Probability and Impact Matrix: Technical Efficiency203

      2.35 Risk Data Sheet: Technical Efficiency205

      2.36 Procurement Management Plan: Technical Efficiency207

      2.37 Source Selection Criteria: Technical Efficiency209

      2.38 Stakeholder Management Plan: Technical Efficiency211

      2.39 Change Management Plan: Technical Efficiency213

      3.0 Executing Process Group: Technical Efficiency215

      3.1 Team Member Status Report: Technical Efficiency217

      3.2 Change Request: Technical Efficiency219

      3.3 Change Log: Technical Efficiency221

      3.4 Decision Log: Technical Efficiency223

      3.5 Quality Audit: Technical Efficiency225

      3.6 Team Directory: Technical Efficiency228

      3.7 Team Operating Agreement: Technical Efficiency230

      3.8 Team Performance Assessment: Technical Efficiency232

      3.9 Team Member Performance Assessment: Technical Efficiency234

      3.10 Issue Log: Technical Efficiency236

      4.0 Monitoring and Controlling Process Group: Technical Efficiency238

      4.1 Project Performance Report: Technical Efficiency240

      4.2 Variance Analysis: Technical Efficiency242

      4.3 Earned Value Status: Technical Efficiency244

      4.4 Risk Audit: Technical Efficiency246

      4.5 Contractor Status Report: Technical Efficiency248

      4.6 Formal Acceptance: Technical Efficiency250

      5.0 Closing Process Group: Technical Efficiency252

      5.1 Procurement Audit: Technical Efficiency254

      5.2 Contract Close-Out: Technical Efficiency256

      5.3 Project or Phase Close-Out: Technical Efficiency258

      5.4 Lessons Learned: Technical Efficiency260

      Index262

      CRITERION #1: RECOGNIZE

      INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Do you recognize Technical efficiency achievements?

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