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      14. What are the tasks and definitions?

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      15. Has a high-level ‘as is’ process map been completed, verified and validated?

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      16. What is the scope?

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      17. Who approved the SAN file system scope?

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      18. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      19. Are the SAN file system requirements testable?

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      20. What is out of scope?

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      21. What is the scope of the SAN file system work?

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      22. Has a project plan, Gantt chart, or similar been developed/completed?

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      23. What are the requirements for audit information?

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      24. Is there a clear SAN file system case definition?

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      25. What is in scope?

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      26. How did the SAN file system manager receive input to the development of a SAN file system improvement plan and the estimated completion dates/times of each activity?

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      27. Have the customer needs been translated into specific, measurable requirements? How?

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      28. What is the definition of SAN file system excellence?

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      29. When is/was the SAN file system start date?

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      30. What information do you gather?

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      31. Do you have a SAN file system success story or case study ready to tell and share?

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      32. Have specific policy objectives been defined?

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      33. Who defines (or who defined) the rules and roles?

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      34. How was the ‘as is’ process map developed, reviewed, verified and validated?

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      35. Has a team charter been developed and communicated?

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      36. In what way can you redefine the criteria of choice clients have in your category in your favor?

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      37. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      38. What scope do you want your strategy to cover?

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      39. How do you think the partners involved in SAN file system would have defined success?

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      40. Who is gathering SAN file system information?

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      41. Is SAN file system linked to key stakeholder goals and objectives?

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      42. What sources do you use to gather information for a SAN file system study?

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      43. What system do you use for gathering SAN file system information?

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      44. How will variation in the actual durations of each activity be dealt with to ensure that the expected SAN file system results are met?

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      45. How would you define the culture at your organization, how susceptible is it to SAN file system changes?

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      46. Are task requirements clearly defined?

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      47. Does the scope remain the same?

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      48. Do you have organizational privacy requirements?

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      49. What SAN file system services do you require?

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      50. Where can you gather more information?

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      51. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      52. When are meeting minutes sent out? Who is on the distribution list?

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      53. Are all requirements met?

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      54. Has the direction changed at all during the course of SAN file system? If so, when did it change and why?

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      55. How is the team tracking and documenting its work?

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      56. What knowledge or experience is required?

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      57. What sort of initial information to gather?

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      58. How do you keep key subject matter experts in the loop?

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      59. How do you manage scope?

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      60. What was the context?

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      61. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      62. What customer feedback methods were used to solicit their input?

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      63. Has the SAN file system work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      64. Are there different segments of customers?

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      65. What is in the scope and what is not in scope?

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      66. Will a SAN file system production readiness review be required?

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      67. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      68. What are the record-keeping requirements of SAN file system activities?

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      69. What information should you gather?

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      70.

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