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      4. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      5. Why are you doing Web Design and Development and what is the scope?

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      6. What are the Web Design and Development tasks and definitions?

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      7. Has your scope been defined?

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      8. Is the team equipped with available and reliable resources?

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      9. How do you gather requirements?

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      10. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      11. Is there a Web Design and Development management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

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      12. How was the ‘as is’ process map developed, reviewed, verified and validated?

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      13. How can the value of Web Design and Development be defined?

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      14. Has/have the customer(s) been identified?

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      15. What Web Design and Development services do you require?

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      16. What Web Design and Development requirements should be gathered?

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      17. Has the Web Design and Development work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      18. How do you gather the stories?

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      19. What are the compelling stakeholder reasons for embarking on Web Design and Development?

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      20. How would you define Web Design and Development leadership?

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      21. If substitutes have been appointed, have they been briefed on the Web Design and Development goals and received regular communications as to the progress to date?

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      22. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      23. How do you think the partners involved in Web Design and Development would have defined success?

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      24. How do you catch Web Design and Development definition inconsistencies?

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      25. How did the Web Design and Development manager receive input to the development of a Web Design and Development improvement plan and the estimated completion dates/times of each activity?

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      26. Are approval levels defined for contracts and supplements to contracts?

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      27. What information should you gather?

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      28. What are (control) requirements for Web Design and Development Information?

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      29. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      30. How and when will the baselines be defined?

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      31. How will variation in the actual durations of each activity be dealt with to ensure that the expected Web Design and Development results are met?

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      32. What was the context?

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      33. What are the rough order estimates on cost savings/opportunities that Web Design and Development brings?

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      34. How does the Web Design and Development manager ensure against scope creep?

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      35. Has the direction changed at all during the course of Web Design and Development? If so, when did it change and why?

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      36. Do you have a Web Design and Development success story or case study ready to tell and share?

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      37. How do you keep key subject matter experts in the loop?

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      38. What is out-of-scope initially?

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      39. What are the core elements of the Web Design and Development business case?

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      40. Is scope creep really all bad news?

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      41. Are audit criteria, scope, frequency and methods defined?

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      42. Does the scope remain the same?

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      43. Is Web Design and Development currently on schedule according to the plan?

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      44. When is the estimated completion date?

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      45. What sort of initial information to gather?

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      46. Is the Web Design and Development scope complete and appropriately sized?

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      47. What are the dynamics of the communication plan?

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      48. Has a project plan, Gantt chart, or similar been developed/completed?

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      49. Scope of sensitive information?

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      50. How is the team tracking and documenting its work?

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      51. Is the Web Design and Development scope manageable?

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      52. Are different versions of process maps needed to account for the different types of inputs?

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      53. What gets examined?

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      54. Are the Web Design and Development requirements complete?

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      55. What would be the goal or target for a Web Design and Development’s improvement team?

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      56. Are the Web Design and Development requirements testable?

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      57. Has anyone else

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