LITMIR.BIZ

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Organizing Principle

      Scorecard Example12

      Organizing Principle

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:43

      CRITERION #4: ANALYZE:57

      CRITERION #5: IMPROVE:73

      CRITERION #6: CONTROL:89

      CRITERION #7: SUSTAIN:101

      Organizing Principle and Managing Projects, Criteria for Project Managers:126

      1.0 Initiating Process Group: Organizing Principle127

      1.1 Project Charter: Organizing Principle129

      1.2 Stakeholder Register: Organizing Principle131

      1.3 Stakeholder Analysis Matrix: Organizing Principle132

      2.0 Planning Process Group: Organizing Principle134

      2.1 Project Management Plan: Organizing Principle136

      2.2 Scope Management Plan: Organizing Principle138

      2.3 Requirements Management Plan: Organizing Principle140

      2.4 Requirements Documentation: Organizing Principle142

      2.5 Requirements Traceability Matrix: Organizing Principle144

      2.6 Project Scope Statement: Organizing Principle146

      2.7 Assumption and Constraint Log: Organizing Principle148

      2.8 Work Breakdown Structure: Organizing Principle150

      2.9 WBS Dictionary: Organizing Principle152

      2.10 Schedule Management Plan: Organizing Principle155

      2.11 Activity List: Organizing Principle157

      2.12 Activity Attributes: Organizing Principle159

      2.13 Milestone List: Organizing Principle161

      2.14 Network Diagram: Organizing Principle163

      2.15 Activity Resource Requirements: Organizing Principle165

      2.16 Resource Breakdown Structure: Organizing Principle167

      2.17 Activity Duration Estimates: Organizing Principle169

      2.18 Duration Estimating Worksheet: Organizing Principle171

      2.19 Project Schedule: Organizing Principle173

      2.20 Cost Management Plan: Organizing Principle175

      2.21 Activity Cost Estimates: Organizing Principle177

      2.22 Cost Estimating Worksheet: Organizing Principle179

      2.23 Cost Baseline: Organizing Principle181

      2.24 Quality Management Plan: Organizing Principle183

      2.25 Quality Metrics: Organizing Principle185

      2.26 Process Improvement Plan: Organizing Principle187

      2.27 Responsibility Assignment Matrix: Organizing Principle189

      2.28 Roles and Responsibilities: Organizing Principle191

      2.29 Human Resource Management Plan: Organizing Principle193

      2.30 Communications Management Plan: Organizing Principle195

      2.31 Risk Management Plan: Organizing Principle197

      2.32 Risk Register: Organizing Principle199

      2.33 Probability and Impact Assessment: Organizing Principle201

      2.34 Probability and Impact Matrix: Organizing Principle203

      2.35 Risk Data Sheet: Organizing Principle205

      2.36 Procurement Management Plan: Organizing Principle207

      2.37 Source Selection Criteria: Organizing Principle209

      2.38 Stakeholder Management Plan: Organizing Principle211

      2.39 Change Management Plan: Organizing Principle213

      3.0 Executing Process Group: Organizing Principle215

      3.1 Team Member Status Report: Organizing Principle217

      3.2 Change Request: Organizing Principle219

      3.3 Change Log: Organizing Principle221

      3.4 Decision Log: Organizing Principle223

      3.5 Quality Audit: Organizing Principle225

      3.6 Team Directory: Organizing Principle228

      3.7 Team Operating Agreement: Organizing Principle230

      3.8 Team Performance Assessment: Organizing Principle232

      3.9 Team Member Performance Assessment: Organizing Principle234

      3.10 Issue Log: Organizing Principle236

      4.0 Monitoring and Controlling Process Group: Organizing Principle238

      4.1 Project Performance Report: Organizing Principle240

      4.2 Variance Analysis: Organizing Principle242

      4.3 Earned Value Status: Organizing Principle244

      4.4 Risk Audit: Organizing Principle246

      4.5 Contractor Status Report: Organizing Principle248

      4.6 Formal Acceptance: Organizing Principle250

      5.0 Closing Process Group: Organizing Principle252

      5.1 Procurement Audit: Organizing Principle254

      5.2 Contract Close-Out: Organizing Principle256

      5.3 Project or Phase Close-Out: Organizing Principle258

      5.4 Lessons Learned: Organizing Principle260

      Index262

      CRITERION #1: RECOGNIZE