LITMIR.BIZ

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How have you defined all Home Review requirements first?

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      72. What are the Home Review tasks and definitions?

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      73. Is there a Home Review management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

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      74. Did your organization achieve its vision in outsourcing case management?

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      75. How do you manage unclear Home Review requirements?

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      76. How does the Home Review manager ensure against scope creep?

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      77. Are all requirements met?

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      78. What intelligence can you gather?

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      79. How would you define Home Review leadership?

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      80. Do you have a Home Review success story or case study ready to tell and share?

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      81. What are the compelling stakeholder reasons for embarking on Home Review?

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      82. What is a worst-case scenario for losses?

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      83. What defines best in class?

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      84. What constraints exist that might impact the team?

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      85. Where can you gather more information?

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      86. How would you define the culture at your organization, how susceptible is it to Home Review changes?

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      87. How do you keep key subject matter experts in the loop?

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      88. Why are you doing Home Review and what is the scope?

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      89. Are there different segments of customers?

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      90. What are the core elements of the Home Review business case?

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      91. When is/was the Home Review start date?

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      92. How do you gather the stories?

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      93. What scope do you want your strategy to cover?

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      94. Is special Home Review user knowledge required?

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      95. How did the Home Review manager receive input to the development of a Home Review improvement plan and the estimated completion dates/times of each activity?

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      96. What are the record-keeping requirements of Home Review activities?

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      97. How do you gather Home Review requirements?

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      98. Who approved the Home Review scope?

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      99. Are resources adequate for the scope?

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      100. The political context: who holds power?

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      101. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      102. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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      103. How and when will the baselines be defined?

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      104. What is out-of-scope initially?

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      105. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      106. Will a Home Review production readiness review be required?

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      107. Are different versions of process maps needed to account for the different types of inputs?

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      108. Scope of sensitive information?

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      109. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      110. How do you catch Home Review definition inconsistencies?

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      111. Is the scope of Home Review defined?

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      112. Have all of the relationships been defined properly?

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      113. When is the estimated completion date?

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      114. How will the Home Review team and the group measure complete success of Home Review?

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      115. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      116. What is the scope of Home Review?

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      117. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      118. Who is gathering Home Review information?

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      119. Is Home Review linked to key stakeholder goals and objectives?

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      120. Do you have organizational privacy requirements?

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      121. What system do you use for gathering Home Review information?

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      122. How do you build the right business case?

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      123. How do you manage scope?

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      124. What are the rough order estimates on cost savings/opportunities that Home Review brings?

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      125. Has a project plan, Gantt chart, or similar been developed/completed?

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      126. What customer feedback methods were used to solicit their input?

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      127. How can the value of Home Review be defined?

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      128.

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