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      64. What is in the scope and what is not in scope?

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      65. What sort of initial information to gather?

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      66. What is out of scope?

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      67. What are the core elements of the Health system research business case?

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      68. Does the team have regular meetings?

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      69. Has a Health system research requirement not been met?

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      70. Have specific policy objectives been defined?

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      71. What information do you gather?

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      72. What gets examined?

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      73. Are all requirements met?

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      74. Are the Health system research requirements complete?

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      75. What is in scope?

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      76. How do you catch Health system research definition inconsistencies?

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      77. Has a high-level ‘as is’ process map been completed, verified and validated?

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      78. How often are the team meetings?

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      79. Is there a clear Health system research case definition?

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      80. Has/have the customer(s) been identified?

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      81. What is a worst-case scenario for losses?

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      82. How and when will the baselines be defined?

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      83. How do you gather the stories?

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      84. What was the context?

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      85. What customer feedback methods were used to solicit their input?

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      86. The political context: who holds power?

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      87. Is the Health system research scope manageable?

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      88. What is the scope of the Health system research work?

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      89. What constraints exist that might impact the team?

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      90. What sources do you use to gather information for a Health system research study?

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      91. Has a project plan, Gantt chart, or similar been developed/completed?

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      92. Has the direction changed at all during the course of Health system research? If so, when did it change and why?

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      93. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      94. How do you manage changes in Health system research requirements?

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      95. Is scope creep really all bad news?

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      96. What are (control) requirements for Health system research Information?

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      97. What are the tasks and definitions?

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      98. Are there different segments of customers?

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      99. What is the definition of success?

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      100. Is Health system research currently on schedule according to the plan?

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      101. What are the Health system research use cases?

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      102. What scope to assess?

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      103. What system do you use for gathering Health system research information?

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      104. How do you gather requirements?

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      105. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      106. How can the value of Health system research be defined?

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      107. Has your scope been defined?

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      108. When is/was the Health system research start date?

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      109. Is it clearly defined in and to your organization what you do?

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      110. How will variation in the actual durations of each activity be dealt with to ensure that the expected Health system research results are met?

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      111. If substitutes have been appointed, have they been briefed on the Health system research goals and received regular communications as to the progress to date?

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      112. What is the definition of Health system research excellence?

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      113. Are the Health system research requirements testable?

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      114. Who is gathering Health system research information?

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      115. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      116. Is the Health system research scope complete and appropriately sized?

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      117. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      118. Are there any constraints known that bear on the ability to perform Health system research work? How is the team addressing them?

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      119. Why are you doing Health system research and what is the scope?

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      120. Who is gathering information?

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      121. What is the context?

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      122. Is

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