LITMIR.BIZ

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      On Demand Software

      Scorecard Example12

      On Demand Software

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:43

      CRITERION #4: ANALYZE:58

      CRITERION #5: IMPROVE:74

      CRITERION #6: CONTROL:91

      CRITERION #7: SUSTAIN:104

      On Demand Software and Managing Projects, Criteria for Project Managers:129

      1.0 Initiating Process Group: On Demand Software130

      1.1 Project Charter: On Demand Software132

      1.2 Stakeholder Register: On Demand Software134

      1.3 Stakeholder Analysis Matrix: On Demand Software135

      2.0 Planning Process Group: On Demand Software137

      2.1 Project Management Plan: On Demand Software139

      2.2 Scope Management Plan: On Demand Software141

      2.3 Requirements Management Plan: On Demand Software143

      2.4 Requirements Documentation: On Demand Software145

      2.5 Requirements Traceability Matrix: On Demand Software147

      2.6 Project Scope Statement: On Demand Software149

      2.7 Assumption and Constraint Log: On Demand Software151

      2.8 Work Breakdown Structure: On Demand Software153

      2.9 WBS Dictionary: On Demand Software155

      2.10 Schedule Management Plan: On Demand Software158

      2.11 Activity List: On Demand Software160

      2.12 Activity Attributes: On Demand Software162

      2.13 Milestone List: On Demand Software164

      2.14 Network Diagram: On Demand Software166

      2.15 Activity Resource Requirements: On Demand Software168

      2.16 Resource Breakdown Structure: On Demand Software170

      2.17 Activity Duration Estimates: On Demand Software172

      2.18 Duration Estimating Worksheet: On Demand Software175

      2.19 Project Schedule: On Demand Software177

      2.20 Cost Management Plan: On Demand Software179

      2.21 Activity Cost Estimates: On Demand Software181

      2.22 Cost Estimating Worksheet: On Demand Software183

      2.23 Cost Baseline: On Demand Software185

      2.24 Quality Management Plan: On Demand Software187

      2.25 Quality Metrics: On Demand Software189

      2.26 Process Improvement Plan: On Demand Software191

      2.27 Responsibility Assignment Matrix: On Demand Software193

      2.28 Roles and Responsibilities: On Demand Software195

      2.29 Human Resource Management Plan: On Demand Software197

      2.30 Communications Management Plan: On Demand Software199

      2.31 Risk Management Plan: On Demand Software201

      2.32 Risk Register: On Demand Software203

      2.33 Probability and Impact Assessment: On Demand Software205

      2.34 Probability and Impact Matrix: On Demand Software207

      2.35 Risk Data Sheet: On Demand Software209

      2.36 Procurement Management Plan: On Demand Software211

      2.37 Source Selection Criteria: On Demand Software213

      2.38 Stakeholder Management Plan: On Demand Software215

      2.39 Change Management Plan: On Demand Software217

      3.0 Executing Process Group: On Demand Software219

      3.1 Team Member Status Report: On Demand Software221

      3.2 Change Request: On Demand Software223

      3.3 Change Log: On Demand Software225

      3.4 Decision Log: On Demand Software227

      3.5 Quality Audit: On Demand Software229

      3.6 Team Directory: On Demand Software232

      3.7 Team Operating Agreement: On Demand Software234

      3.8 Team Performance Assessment: On Demand Software236

      3.9 Team Member Performance Assessment: On Demand Software238

      3.10 Issue Log: On Demand Software240

      4.0 Monitoring and Controlling Process Group: On Demand Software242

      4.1 Project Performance Report: On Demand Software244

      4.2 Variance Analysis: On Demand Software246

      4.3 Earned Value Status: On Demand Software248

      4.4 Risk Audit: On Demand Software250

      4.5 Contractor Status Report: On Demand Software252

      4.6 Formal Acceptance: On Demand Software254

      5.0 Closing Process Group: On Demand Software256

      5.1 Procurement Audit: On Demand Software258

      5.2 Contract Close-Out: On Demand Software260

      5.3 Project or Phase Close-Out: On Demand Software262

      5.4 Lessons Learned: On Demand Software264

      Index266

      CRITERION #1: RECOGNIZE