LITMIR.BIZ

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service8

      Included Resources - how to access8

      Purpose of this Self-Assessment10

      How to use the Self-Assessment11

      Health Care Organizations

      Scorecard Example13

      Health Care Organizations

      Scorecard14

      BEGINNING OF THE

      SELF-ASSESSMENT:15

      CRITERION #1: RECOGNIZE16

      CRITERION #2: DEFINE:28

      CRITERION #3: MEASURE:44

      CRITERION #4: ANALYZE:60

      CRITERION #5: IMPROVE:76

      CRITERION #6: CONTROL:93

      CRITERION #7: SUSTAIN:106

      Health Care Organizations and Managing Projects, Criteria for Project Managers:131

      1.0 Initiating Process Group: Health Care Organizations132

      1.1 Project Charter: Health Care Organizations134

      1.2 Stakeholder Register: Health Care Organizations136

      1.3 Stakeholder Analysis Matrix: Health Care Organizations137

      2.0 Planning Process Group: Health Care Organizations139

      2.1 Project Management Plan: Health Care Organizations141

      2.2 Scope Management Plan: Health Care Organizations143

      2.3 Requirements Management Plan: Health Care Organizations145

      2.4 Requirements Documentation: Health Care Organizations147

      2.5 Requirements Traceability Matrix: Health Care Organizations149

      2.6 Project Scope Statement: Health Care Organizations151

      2.7 Assumption and Constraint Log: Health Care Organizations153

      2.8 Work Breakdown Structure: Health Care Organizations155

      2.9 WBS Dictionary: Health Care Organizations157

      2.10 Schedule Management Plan: Health Care Organizations159

      2.11 Activity List: Health Care Organizations161

      2.12 Activity Attributes: Health Care Organizations163

      2.13 Milestone List: Health Care Organizations165

      2.14 Network Diagram: Health Care Organizations167

      2.15 Activity Resource Requirements: Health Care Organizations169

      2.16 Resource Breakdown Structure: Health Care Organizations171

      2.17 Activity Duration Estimates: Health Care Organizations173

      2.18 Duration Estimating Worksheet: Health Care Organizations175

      2.19 Project Schedule: Health Care Organizations177

      2.20 Cost Management Plan: Health Care Organizations179

      2.21 Activity Cost Estimates: Health Care Organizations181

      2.22 Cost Estimating Worksheet: Health Care Organizations183

      2.23 Cost Baseline: Health Care Organizations185

      2.24 Quality Management Plan: Health Care Organizations187

      2.25 Quality Metrics: Health Care Organizations189

      2.26 Process Improvement Plan: Health Care Organizations191

      2.27 Responsibility Assignment Matrix: Health Care Organizations193

      2.28 Roles and Responsibilities: Health Care Organizations195

      2.29 Human Resource Management Plan: Health Care Organizations197

      2.30 Communications Management Plan: Health Care Organizations199

      2.31 Risk Management Plan: Health Care Organizations201

      2.32 Risk Register: Health Care Organizations203

      2.33 Probability and Impact Assessment: Health Care Organizations205

      2.34 Probability and Impact Matrix: Health Care Organizations207

      2.35 Risk Data Sheet: Health Care Organizations209

      2.36 Procurement Management Plan: Health Care Organizations211

      2.37 Source Selection Criteria: Health Care Organizations213

      2.38 Stakeholder Management Plan: Health Care Organizations215

      2.39 Change Management Plan: Health Care Organizations217

      3.0 Executing Process Group: Health Care Organizations219

      3.1 Team Member Status Report: Health Care Organizations221

      3.2 Change Request: Health Care Organizations223

      3.3 Change Log: Health Care Organizations225

      3.4 Decision Log: Health Care Organizations227

      3.5 Quality Audit: Health Care Organizations229

      3.6 Team Directory: Health Care Organizations232

      3.7 Team Operating Agreement: Health Care Organizations234

      3.8 Team Performance Assessment: Health Care Organizations236

      3.9 Team Member Performance Assessment: Health Care Organizations239

      3.10 Issue Log: Health Care Organizations241

      4.0 Monitoring and Controlling Process Group: Health Care Organizations243

      4.1 Project Performance Report: Health Care Organizations245

      4.2 Variance Analysis: Health Care Organizations247

      4.3 Earned Value Status: Health Care Organizations249

      4.4 Risk Audit: Health Care Organizations251

      4.5 Contractor Status Report: Health Care Organizations253

      4.6 Formal Acceptance: Health Care Organizations255

      5.0 Closing Process Group: Health Care Organizations257

      5.1 Procurement Audit: Health Care Organizations259

      5.2 Contract Close-Out: Health Care Organizations261

      5.3 Project or Phase Close-Out: Health Care Organizations263

      5.4 Lessons Learned: Health Care Organizations265

      Index267

      CRITERION #1: RECOGNIZE