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tenth. Then transfer to the corresponding spoke in the Variable Structure System Scorecard on the second next page of the Self-Assessment.

      Your completed Variable Structure System Scorecard will give you a clear presentation of which Variable Structure System areas need attention.

      Variable Structure System

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Variable Structure System

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service8

      Included Resources - how to access8

      Purpose of this Self-Assessment10

      How to use the Self-Assessment11

      Variable Structure System

      Scorecard Example13

      Variable Structure System

      Scorecard14

      BEGINNING OF THE

      SELF-ASSESSMENT:15

      CRITERION #1: RECOGNIZE16

      CRITERION #2: DEFINE:28

      CRITERION #3: MEASURE:45

      CRITERION #4: ANALYZE:59

      CRITERION #5: IMPROVE:76

      CRITERION #6: CONTROL:92

      CRITERION #7: SUSTAIN:105

      Variable Structure System and Managing Projects, Criteria for Project Managers:129

      1.0 Initiating Process Group: Variable Structure System130

      1.1 Project Charter: Variable Structure System132

      1.2 Stakeholder Register: Variable Structure System134

      1.3 Stakeholder Analysis Matrix: Variable Structure System135

      2.0 Planning Process Group: Variable Structure System137

      2.1 Project Management Plan: Variable Structure System139

      2.2 Scope Management Plan: Variable Structure System141

      2.3 Requirements Management Plan: Variable Structure System143

      2.4 Requirements Documentation: Variable Structure System145

      2.5 Requirements Traceability Matrix: Variable Structure System147

      2.6 Project Scope Statement: Variable Structure System149

      2.7 Assumption and Constraint Log: Variable Structure System151

      2.8 Work Breakdown Structure: Variable Structure System153

      2.9 WBS Dictionary: Variable Structure System155

      2.10 Schedule Management Plan: Variable Structure System157

      2.11 Activity List: Variable Structure System159

      2.12 Activity Attributes: Variable Structure System161

      2.13 Milestone List: Variable Structure System163

      2.14 Network Diagram: Variable Structure System165

      2.15 Activity Resource Requirements: Variable Structure System167

      2.16 Resource Breakdown Structure: Variable Structure System169

      2.17 Activity Duration Estimates: Variable Structure System171

      2.18 Duration Estimating Worksheet: Variable Structure System173

      2.19 Project Schedule: Variable Structure System175

      2.20 Cost Management Plan: Variable Structure System177

      2.21 Activity Cost Estimates: Variable Structure System179

      2.22 Cost Estimating Worksheet: Variable Structure System181

      2.23 Cost Baseline: Variable Structure System183

      2.24 Quality Management Plan: Variable Structure System185

      2.25 Quality Metrics: Variable Structure System187

      2.26 Process Improvement Plan: Variable Structure System189

      2.27 Responsibility Assignment Matrix: Variable Structure System191

      2.28 Roles and Responsibilities: Variable Structure System193

      2.29 Human Resource Management Plan: Variable Structure System195

      2.30 Communications Management Plan: Variable Structure System197

      2.31 Risk Management Plan: Variable Structure System199

      2.32 Risk Register: Variable Structure System201

      2.33 Probability and Impact Assessment: Variable Structure System203

      2.34 Probability and Impact Matrix: Variable Structure System205

      2.35 Risk Data Sheet: Variable Structure System207

      2.36 Procurement Management Plan: Variable Structure System209

      2.37 Source Selection Criteria: Variable Structure System211

      2.38 Stakeholder Management Plan: Variable Structure System213

      2.39 Change Management Plan: Variable Structure System215

      3.0 Executing Process Group: Variable Structure System217

      3.1 Team Member Status Report: Variable Structure System219

      3.2 Change Request: Variable Structure System221

      3.3 Change Log: Variable Structure System223

      3.4 Decision Log: Variable Structure System225

      3.5 Quality Audit: Variable Structure System227

      3.6 Team Directory: Variable Structure System230

      3.7 Team Operating Agreement: Variable Structure System232

      3.8 Team Performance Assessment: Variable Structure System234

      3.9 Team Member Performance Assessment: Variable Structure System236

      3.10 Issue Log: Variable Structure System238

      4.0 Monitoring and Controlling Process Group: Variable Structure System240

      4.1 Project Performance Report: Variable Structure System242

      4.2 Variance Analysis: Variable Structure System244

      4.3 Earned Value Status: Variable Structure System246

      4.4 Risk Audit: Variable Structure System248

      4.5 Contractor Status Report: Variable Structure System250

      4.6 Formal Acceptance: Variable Structure System252

      5.0 Closing Process Group: Variable Structure System254

      5.1 Procurement Audit: Variable Structure System256

      5.2 Contract Close-Out: Variable Structure System259

      5.3 Project or Phase Close-Out: Variable Structure System261

      5.4 Lessons Learned: Variable Structure System263

      Index265

      CRITERION #1: RECOGNIZE

      INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In my belief, the answer to this question is clearly defined:

      5

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