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the nearest tenth. Then transfer to the corresponding spoke in the Process Driven Development Scorecard on the second next page of the Self-Assessment.

      Your completed Process Driven Development Scorecard will give you a clear presentation of which Process Driven Development areas need attention.

      Process Driven Development

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Process Driven Development

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service8

      Included Resources - how to access8

      Purpose of this Self-Assessment10

      How to use the Self-Assessment11

      Process Driven Development

      Scorecard Example13

      Process Driven Development

      Scorecard14

      BEGINNING OF THE

      SELF-ASSESSMENT:15

      CRITERION #1: RECOGNIZE16

      CRITERION #2: DEFINE:28

      CRITERION #3: MEASURE:44

      CRITERION #4: ANALYZE:58

      CRITERION #5: IMPROVE:74

      CRITERION #6: CONTROL:91

      CRITERION #7: SUSTAIN:103

      Process Driven Development and Managing Projects, Criteria for Project Managers:128

      1.0 Initiating Process Group: Process Driven Development129

      1.1 Project Charter: Process Driven Development131

      1.2 Stakeholder Register: Process Driven Development133

      1.3 Stakeholder Analysis Matrix: Process Driven Development134

      2.0 Planning Process Group: Process Driven Development136

      2.1 Project Management Plan: Process Driven Development138

      2.2 Scope Management Plan: Process Driven Development140

      2.3 Requirements Management Plan: Process Driven Development142

      2.4 Requirements Documentation: Process Driven Development144

      2.5 Requirements Traceability Matrix: Process Driven Development146

      2.6 Project Scope Statement: Process Driven Development148

      2.7 Assumption and Constraint Log: Process Driven Development150

      2.8 Work Breakdown Structure: Process Driven Development152

      2.9 WBS Dictionary: Process Driven Development154

      2.10 Schedule Management Plan: Process Driven Development157

      2.11 Activity List: Process Driven Development159

      2.12 Activity Attributes: Process Driven Development161

      2.13 Milestone List: Process Driven Development163

      2.14 Network Diagram: Process Driven Development165

      2.15 Activity Resource Requirements: Process Driven Development167

      2.16 Resource Breakdown Structure: Process Driven Development169

      2.17 Activity Duration Estimates: Process Driven Development171

      2.18 Duration Estimating Worksheet: Process Driven Development173

      2.19 Project Schedule: Process Driven Development175

      2.20 Cost Management Plan: Process Driven Development177

      2.21 Activity Cost Estimates: Process Driven Development179

      2.22 Cost Estimating Worksheet: Process Driven Development181

      2.23 Cost Baseline: Process Driven Development183

      2.24 Quality Management Plan: Process Driven Development185

      2.25 Quality Metrics: Process Driven Development187

      2.26 Process Improvement Plan: Process Driven Development189

      2.27 Responsibility Assignment Matrix: Process Driven Development191

      2.28 Roles and Responsibilities: Process Driven Development193

      2.29 Human Resource Management Plan: Process Driven Development195

      2.30 Communications Management Plan: Process Driven Development197

      2.31 Risk Management Plan: Process Driven Development199

      2.32 Risk Register: Process Driven Development201

      2.33 Probability and Impact Assessment: Process Driven Development203

      2.34 Probability and Impact Matrix: Process Driven Development205

      2.35 Risk Data Sheet: Process Driven Development207

      2.36 Procurement Management Plan: Process Driven Development209

      2.37 Source Selection Criteria: Process Driven Development211

      2.38 Stakeholder Management Plan: Process Driven Development213

      2.39 Change Management Plan: Process Driven Development215

      3.0 Executing Process Group: Process Driven Development217

      3.1 Team Member Status Report: Process Driven Development219

      3.2 Change Request: Process Driven Development221

      3.3 Change Log: Process Driven Development223

      3.4 Decision Log: Process Driven Development225

      3.5 Quality Audit: Process Driven Development227

      3.6 Team Directory: Process Driven Development230

      3.7 Team Operating Agreement: Process Driven Development232

      3.8 Team Performance Assessment: Process Driven Development234

      3.9 Team Member Performance Assessment: Process Driven Development236

      3.10 Issue Log: Process Driven Development238

      4.0 Monitoring and Controlling Process Group: Process Driven Development240

      4.1 Project Performance Report: Process Driven Development242

      4.2 Variance Analysis: Process Driven Development244

      4.3 Earned Value Status: Process Driven Development246

      4.4 Risk Audit: Process Driven Development248

      4.5 Contractor Status Report: Process Driven Development250

      4.6 Formal Acceptance: Process Driven Development252

      5.0 Closing Process Group: Process Driven Development254

      5.1 Procurement Audit: Process Driven Development256

      5.2 Contract Close-Out: Process Driven Development258

      5.3 Project or Phase Close-Out: Process Driven Development260

      5.4 Lessons Learned: Process Driven Development262

      Index264

      CRITERION #1: RECOGNIZE

      INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In

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