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is the scope of the Preventive health services work?

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      8. Are the Preventive health services requirements complete?

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      9. Are improvement team members fully trained on Preventive health services?

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      10. Is Preventive health services linked to key stakeholder goals and objectives?

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      11. What is the definition of success?

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      12. What are the compelling stakeholder reasons for embarking on Preventive health services?

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      13. Will team members perform Preventive health services work when assigned and in a timely fashion?

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      14. Are there different segments of customers?

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      15. What sort of initial information to gather?

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      16. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      17. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      18. Are audit criteria, scope, frequency and methods defined?

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      19. If substitutes have been appointed, have they been briefed on the Preventive health services goals and received regular communications as to the progress to date?

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      20. Is the team equipped with available and reliable resources?

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      21. Who is gathering Preventive health services information?

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      22. When is/was the Preventive health services start date?

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      23. What is in the scope and what is not in scope?

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      24. When is the estimated completion date?

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      25. What scope do you want your strategy to cover?

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      26. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      27. What are the Preventive health services use cases?

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      28. Is the Preventive health services scope complete and appropriately sized?

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      29. How will variation in the actual durations of each activity be dealt with to ensure that the expected Preventive health services results are met?

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      30. How would you define Preventive health services leadership?

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      31. In what way can you redefine the criteria of choice clients have in your category in your favor?

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      32. Have all of the relationships been defined properly?

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      33. What system do you use for gathering Preventive health services information?

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      34. How and when will the baselines be defined?

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      35. Has a high-level ‘as is’ process map been completed, verified and validated?

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      36. What scope to assess?

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      37. Are approval levels defined for contracts and supplements to contracts?

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      38. Why are you doing Preventive health services and what is the scope?

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      39. What sources do you use to gather information for a Preventive health services study?

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      40. What are the record-keeping requirements of Preventive health services activities?

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      41. Has everyone on the team, including the team leaders, been properly trained?

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      42. Has the direction changed at all during the course of Preventive health services? If so, when did it change and why?

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      43. Has the Preventive health services work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      44. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      45. Is Preventive health services required?

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      46. Is it clearly defined in and to your organization what you do?

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      47. Who is gathering information?

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      48. Have specific policy objectives been defined?

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      49. Will team members regularly document their Preventive health services work?

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      50. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      51. Are accountability and ownership for Preventive health services clearly defined?

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      52. What is in scope?

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      53. Has a project plan, Gantt chart, or similar been developed/completed?

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      54. How do you manage unclear Preventive health services requirements?

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      55. How would you define the culture at your organization, how susceptible is it to Preventive health services changes?

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      56. Who are the Preventive health services improvement team members, including Management Leads and Coaches?

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      57. How is the team tracking and documenting its work?

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      58. Are there any constraints known that bear on the ability to perform Preventive health services work? How is the team addressing them?

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      59. What is the scope of the Preventive health services effort?

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