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      About the Author

      Ciprian Adrian Rusen is a recognized Windows Consumer Expert – Microsoft Most Valuable Professional (MVP). He has published several books about Windows and Microsoft Office, and he's also a very active tech blogger at http://www.7tutorials.com.

      On his website you can find many tutorials about Windows 7, Windows 8.1, and Windows 10. He and his team of editors also publish how-to guides about other Microsoft products like Windows Phone and Xbox One. If you would like to keep up to date with the latest Microsoft consumer products, you should subscribe to his blog.

      Introduction

      Welcome to the IC3 Internet and Computing Core Certification Living Online Study Guide for the IC3 Digital Literacy Certification. The purpose of this book is to help you prepare for the Living Online certification exam, which covers aspects of working in an Internet or networked environment, including basic knowledge of networks and the Internet, skills in specifi c applications such as email software and web browsers, skills required to fi nd and evaluate information, and an understanding of issues related to computing and the Internet being used at work, home, and school (ergonomics, security, ethics, Internet “netiquette,” and so on).

      The book contains all of the information you need to pass the Living Online exam. It also includes notes and warnings from the author to help reduce issues you may be experiencing in your own environment. By studying for and passing this exam, you will gain insight that will make you more valuable in your current position and will make you more likely to be recognized.

      In the remainder of this section we will look at some of the facts about the exam, give some commonsense tips for taking the exam, and review the process for registering for the exam.

      Individuals seeking IC3 certification are required to take and pass all three IC3 exams: Computing Fundamentals, Key Applications, and Living Online. Here are some facts about them:

      Here are some general tips for improving the odds of passing your certification exam: