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Organizational Effectiveness: The Role of Psychology examines psychological approaches in organizations, not from the more common perspective of their impact on individuals, but in relation to how the work of psychologists impacts on the overall effectiveness of the organization. It also provides a critical review of what psychology has to offer; the way psychologists choose the problems they address, work with others, and evaluate and demonstrate the impact they have. Robertson, Callinan and Bartram have brought together leading researchers and practitioners in work and organizational psychology. Each chapter provides a review of current knowledge, practice, issues and future directions in their own area of expertise, with a focus on contributions and implications for organizational functioning and the wider arena of managerial thinking. This book is for anyone interested in understanding the complex relations between individual, group and organisational performance and effectiveness. It is a valuable and challenging resource for advanced students and practitioners of occupational psychology, organizational behaviour, HRM, and psychological consultancy in organizations.

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No topic is more central to innovation and current practice in testing and assessment today than computers and the Internet. This timely publication highlights four main themes that define current issues, technical advances and applications of computer-based testing: Advances in computer-based testing – new test designs, item selection algorithms, exposure control issues and methods, and new tests that capitalize on the power of computer technology. Operational issues – systems design, test security, and legal and ethical matters. New and improved uses – for tests in employment and credentialing. The future of computer-based testing – identifying potential issues, developments, major advances and problems to overcome. Written by internationally recognized contributors, each chapter focuses on issues of control, quality, security and technology. These issues provide the basic structure for the International Test Commission's new Guidelines on Computer-Based Testing and Testing on the Internet. The contributions to this book have played a key role in the development of these guidelines. Computer-Based Testing and the Internet is a comprehensive guide for all professionals, academics and practitioners working in the fields of education, credentialing, personnel testing and organizational assessment. It will also be of value to students developing expertise in these areas.

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