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Michelle Major-Goldsmith
Список книг автора Michelle Major-GoldsmithService Integration and Management Professional Body of Knowledge (SIAM™ Professional BoK) - Michelle Major-Goldsmith
Аннотация
The SIAM Professional Body of Knowledge (BoK) expands the description of service integration and management (SIAM) from the previously released SIAM Foundation BoK . The Foundation BoK is recommended reading before using this publication.The contents of the SIAM Professional BoK are the source material for the EXIN/BCS Service Integration and Management Professional (SIAM®P) certification.