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Person-centred practices are a key way to provide the best possible care and support for older people and help them to be active and valued members of the community. Drawing on a wealth of experience of working with older people, the authors present the 6 essential person-centred practices. Each of the practices is designed to support the individual and put what is important to and for the person at the forefront of their care. Each practice has been tailored so that older people can express more easily what does and does not work for them. By actively listening and making each person feel appreciated, the practices represent practical tools for frontline practitioners to form good relationships with people in their care. With supporting stories and full colour photographs to illustrate how person-centred thinking and practice is used in real-life settings, there are many examples to help practitioners to overcome challenges and to really implement positive, effective changes to care. This practical book will be a valuable resource for care staff, social workers and healthcare workers who want to learn about person-centred practices to deliver best practice care and support.

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The Individual Service Funds Handbook is the definitive guide to one of the most innovative forms of personal budget in health and social care. It gives a clear explanation of what Individual Service Funds (ISFs) are, how to use them effectively and includes all the information you need in order to implement them in your organisation. The Handbook spans a range of settings, including a dementia care home, supported living and residential homes for adults with learning disabilities and people who use mental health services. It also sets out guidelines and templates which can be used when implementing ISFs, addressing key practical concerns including: how to put together effective support plans, and how to ensure that ISFs are delivered in a person-centred way, how to overcome organisational complexities in implementation and supporting managers. A one-stop resource for anyone wanting to understand the potential of ISFs, the Handbook is required reading for service providers, commissioners, and those engaged in person-centred practice and personalisation, including user-led organisations.

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Person-Centred Teams provides much-needed guidance on person-centred working following the roll out of personalisation and personal budgets across health and social care. In order to deliver personalisation you need to work with staff in person-centred ways. Straightforward and easy-to-read, this practical guide describes how to do this by developing a person-centred team using person-centred practices. The authors outline their model for developing a team, and how information is recorded in a person-centred team plan. They explain:Purpose – how to clarify a team's purpose People – what managers need to know about each team member, and how one-page profiles can helpPerformance – how to clarify service users' expectations of a team's services, and assess whether or not these are being met Process – how person-centred practices can aid teamwork and help your team deliver Progress – how to continuously improve teamwork and performanceEach section features clear illustrations and examples from teams to enable you to develop a person-centred team plan and work together in person-centred ways. This guide is essential reading for service providers, managers, practitioners and students in the health and social care fields, as well as person-centred planning coordinators and user-led organisations.

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This book demonstrates very clearly how the personalisation of support and services works in practice. The authors describe how Jennie, a young person with autism and learning difficulties, was supported through the transition from school to living independently using simple, evidence-based person-centred planning tools. Jennie's story illustrates the importance of quality person-centred reviews, dispels the many myths surrounding Individual Service Funds and personal budgets and demonstrates how families, schools and other agencies can work collaboratively to help young people with disabilities move into adulthood with more choice and control over their lives, and with better life prospects. Practical pointers for readers to apply to their own circumstances are included, and the book contains helpful examples of the key person-centred thinking tools. Anyone involved in supporting children and young people with disabilities as they approach adulthood, including parents and carers, SENCOs, teachers, social workers and service providers, will find this to be essential reading. More generally, it will be an informative resource for those seeking a better understanding of how personalisation and person-centred planning work in practice.

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Personalisation builds on person-centred care to focus on how people with dementia can have more choice and control over decisions affecting them, and be supported to be part of their communities. This practical guide explains how to deliver personalised services and support for people with dementia through simple, evidence-based person-centred practices. The authors clearly explain personalisation and current person-centred thinking and practice, providing many vivid examples of how it has been achieved in community as well as residential care settings. They guide the reader through using a range of person-centred practices. Strategies for ensuring a good match between the person with dementia and the staff and volunteers supporting them are also described. In the final chapter, the reader is introduced to Progress for Providers, a photocopiable tool for tracking progress in delivering appropriate personalised support for people with dementia living in care homes. This is essential reading for dementia care practitioners and managers, as well as social and health care workers, community workers and students.

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Person-centred thinking and planning are approaches that enable people using social care and health services to plan their future, and use a personal budget to commission personalised services. Creating Person-Centred Organisations is a guide for organisations who want to deliver personalised services. Key issues covered include attending to the vision, strategy and business planning of the organisation, as well as organisational processes, culture and managing change. Drawing on the pioneering work of the social care charity United Response, the authors provide a wealth of practical tools and techniques to enable organisations within health, social care and the voluntary sector to use person-centred thinking tools and approaches to move towards becoming person-centred organisations. This is an essential guide for managers and leaders within private, statutory and voluntary organisations. Stephen Stirk is Director of Human Resources at the social care charity United Response. He has had over 30 years' experience in human resources, organisation development and line management positions, including specialism in organisation design and development with GlaxoSmithKline. Helen Sanderson is Director of Helen Sanderson Associates. She has written extensively on person-centred thinking, planning, community building and Individual Service Funds. She has worked with a range of providers to enable them to deliver more personalised services. She is co-author (with Jaimee Lewis) of A Practical Guide to Delivering Personalisation: Person-Centred Practice in Health and Social Care (Jessica Kingsley Publishers).

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Dispelling the myths about how personalisation works for people with dementia living in care homes, this book demonstrates how to introduce Individual Service Funds (ISFs), what works and what doesn't, and how to deal with difficulties and setbacks. Individual Service Funds are one way that people living with dementia can have a personal budget. The authors explain how they went about introducing the principles of ISFs to people living with dementia in a large care home in Stockport, without using any additional funding. They describe the person-centred practices used and the involvement of the council, commissioners, staff and families. Through clear and detailed stories and examples, they demonstrate the dramatic approach to quality of life for people with dementia the approach can deliver. There is a strong emphasis on managerial and organisational issues, including getting staff 'on board', providing adequate support, budgeting, building effective partnerships and implementing change. Providing helpful insights and examples for good practice, this book is essential reading for all those involved in providing personalised care for people with dementia living in care homes, including care staff, care home managers, local authority commissioners, service providers and policy makers.

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