Sunil Mithas, Ali Tafti, Indranil Bardhan, and Jie Mein Goh, “Information Technology and Firm Profitability: Mechanisms and Empirical Evidence,” MIS Quarterly 36, no. 1 (2012): 21
1
Michael Treacy and Fred Wiersema, “Customer Intimacy and Other Value Disciplines,” Harvard Business Review, (January–February 1993): 84–93.
2
Michael Treacy and Fred Wiersema, The Discipline of Market Leaders (Reading, MA: Addison-Wesley, 1995).
3
Sunil Mithas, Ali Tafti, Indranil Bardhan, and Jie Mein Goh, “Information Technology and Firm Profitability: Mechanisms and Empirical Evidence,” MIS Quarterly 36, no. 1 (2012): 214.
5
Robert Jensen, “The Digital Provide: Information (Technology), Market Performance, and Welfare in the South Indian Fisheries Sector,” The Quarterly Journal of Economics 122, no. 3 (2007): 879–924.
6
Dan Pink, Drive: The Surprising Truth About What Motivates Us (New York: Riverhead Books, 2011).
12
As used in this book, to “digitize” is to convert an analog object to data, such as digits, as in scanning a photograph to create a JPEG. To “digitalize” is to convert an analog, biological, electrical, or mechanical function or mechanism within a product, service, or process to one that is digital (not “to administer digitalis”).
13
Some complained that the algorithms acquired by the prize were not put into practice. Netflix transitioned to streaming services as the contest was run. However, insights gained have assisted in the new generation of recommendation algorithms.
14
Peter Lucas, Joe Ballay, and Mickey McManus, Trillions: Thriving in the Emerging Information Ecology (Hoboken, NJ: John Wiley & Sons, 2012).
18
Nash, “State of the CIO 2014.”
21
Matthew D. Lieberman, Social: Why Our Brains Are Wired to Connect (New York: Broadway Books, 2014).
