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that beautiful garden. I can see swings at the bottom.’

      The French windows were open and to most children it would have been an irresistible invitation to run off and play, happy for the chance to escape adult conversation, but Donna kept close to her social worker's side and didn't even look up.

      ‘Would you like to go outside?’ I asked Donna. ‘My children, Adrian and Paula, are out there having an ice cream. Would you like an ice cream?’ I looked at her: she was about five feet tall, only a few inches shorter than me, and her olive skin and dark brown hair suggested that one of her parents or grandparents was Afro-Caribbean. She had a lovely round face, but her expression was woeful and dejected; her face was blanked with sadness. I wanted to take her in my arms and give her a big hug.

      ‘Would you like an ice cream?’ Edna repeated. Donna hadn't answered me or even looked up to acknowledge my question.

      She imperceptibly shook her head.

      ‘Would you like to join Adrian and Paula in the garden for a few minutes, while I talk to Cathy?’ Edna asked.

      Donna gave the same slight shake of her head but said nothing. I knew that Edna would really have liked Donna to have gone into the garden so that she could discuss her situation candidly with me, which she clearly couldn't do if Donna was present. More details about Donna's family and what had brought her into care would follow with the placement forms Edna would bring with her when she moved Donna. But it would have been useful to have had some information now so that I could prepare better for Donna's arrival, anticipate some of the problems that might arise and generally better cater for her needs. Donna remained standing impassively beside Edna at the open French windows and didn't even raise her eyes to look out.

      ‘Well, shall we sit down and have a chat?’ I suggested. ‘Then perhaps Donna might feel more at home. It is good to meet you, Donna,’ I said again, and I lightly touched her arm. She moved away, as though recoiling from the touch. I thought this was one hurting child, and for the life of me I couldn't begin to imagine what ‘sibling rivalry’ had led to this; clearly there was more to it than the usual sibling strife.

      ‘Yes, that's a good idea. Let's sit down,’ Edna said encouragingly. I had taken an immediate liking to Edna. She was a homely middle-aged woman with short grey hair, and appeared to be one of the old-style ‘hands-on’ social workers who have no degree but years and years of practical experience. She sat on the sofa by the French windows, which had a good view of the garden, and Donna sat silently next to her.

      ‘Can I get you both a drink?’ I asked.

      ‘Not for me, thanks, Cathy. I took Donna out for some lunch earlier. Donna, would you like a drink?’ She turned sideways to look at her.

      Donna gave that same small shake of the head without looking up.

      ‘Not even an ice lolly?’ I tried. ‘You can eat it in here with us if you prefer?’

      The same half-shake of the head and she didn't move her gaze from where it had settled on the carpet, a couple of feet in front of her. She was perched on the edge of the sofa, her shoulders hunched forward and her arms folded into her waist as though she was protecting herself.

      ‘Perhaps later,’ Edna said.

      I nodded, and sat on the sofa opposite. ‘It's a lovely day,’ I offered.

      ‘Isn't it just,’ Edna agreed. ‘Now, Cathy, I was explaining to Donna in the car that we are very lucky to have found you at such short notice. Donna has been rather unhappy where she has been staying. She came into care a month ago with her two younger brothers so that her mummy could have a chance to sort out a few things. Donna has an older sister, Chelsea, who is fourteen, and she is staying with mum at present until we find her a suitable foster placement.’ Edna met my eyes with a pointed look and I knew that she had left more unsaid than said. With Donna present she wouldn't be going into all the details, but it crossed my mind that Chelsea might have refused to move. I doubted Edna would have taken three children into care and left the fourth at home, but at fourteen it was virtually impossible to move a child without their full cooperation, even if it was in their best interest.

      ‘Donna goes to Belfont School,’ Edna continued, ‘which is about fifteen minutes from here.’

      ‘Yes, I know the school,’ I said. ‘I had another child there once, some years ago.’

      ‘Excellent.’ Edna glanced at Donna, hoping for some enthusiasm, but Donna didn't even look up. ‘Mrs Bristow is still the head there, and she has worked very closely with me. School doesn't start again until the fourth of September and Donna will be in year five when she returns.’ I did a quick calculation and realised that Donna was in a year below the one for her age. ‘Donna likes school and is very keen to learn,’ Edna continued positively. ‘I am sure that once she is settled with you she will catch up very quickly. The school has a very good special needs department and Mrs Bristow is flexible regarding which year children are placed in.’ From this I understood that Donna had learning difficulties and had probably (and sensibly) been placed out of the year for her age in order to better accommodate her learning needs. ‘She has a good friend, Emily, who is in the same class,’ Edna said, and she looked again at Donna in the hope of eliciting a positive response, but Donna remained hunched forward, arms folded and staring at the carpet.

      ‘I'll look forward to meeting Emily,’ I said brightly. ‘And perhaps she would like to come here for tea some time?’

      Edna and I both looked at Donna, but she remained impassive. Edna touched her arm. ‘It's all right, Donna. You are doing very well.’

      I looked at Donna and my heart went out to her: she appeared to be suffering so much, and in silence. I would have preferred her to have been angry, like so many of the children who had come to me. Shouting abuse and throwing things seemed a lot healthier than internalising all the pain, as Donna was. Huddled forward with her arms crossed, it was as though Donna was giving herself the hug of comfort she so badly needed. Again I felt the urge to go and sit beside her and hug her for all I was worth.

      At that moment Adrian burst in through the open French windows, quickly followed by Paula. ‘I've brought in my wrapper,’ he said, offering the Cornetto wrapper; then he stopped as he saw Edna and Donna.

      ‘Good boy,’ I said. ‘Adrian, this is Donna, who will be coming to stay with us, and this is her social worker, Edna.’

      ‘Hello, Adrian,’ Edna said with her warm smile, putting him immediately at ease.

      ‘Hi,’ he said.

      ‘And you must be Paula?’ Edna said.

      Paula grinned sheepishly and gave me her Cornetto wrapper.

      ‘How old are you?’ Edna asked.

      ‘I'm ten,’ Adrian said, ‘and she's six.’

      ‘I'm six,’ Paula said, feeling she was quite able to tell Edna how old she was herself. Donna still had her eyes trained on the floor; she hadn't even looked up as Adrian and Paula had bounced in.

      ‘That's lovely, isn't it, Donna?’ Edna said, trying again to engage Donna; then, addressing Adrian and Paula, ‘Donna has two younger brothers, aged seven and six. It will be nice for her to have someone her own age to play with.’ This clearly didn't impress Adrian, for at his age girls were something you dangled worms in front of to make them scream but didn't actually play with. And given the difference in size — Donna was a good four inches taller than Adrian — she would be more like an older sister than one of his peer group.

      ‘You can play with me now,’ Paula said, spying a golden opportunity for some girl company.

      ‘That's a good idea,’ Edna said to Paula. ‘Although we won't be staying long — we've got a lot to do.’ Placing her hand on Donna's arm again, Edna said, ‘Donna, you go in the garden with Paula for a few minutes, and then we will show you around the house and go.’

      I looked at Donna and wondered if she would follow what had been an instruction from Edna rather

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