Обнимите своих клиентов. Практика выдающегося обслуживания - Джек Митчелл

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русском языке нет точного эквивалента английскому слову hugger. Примерный перевод – «обниматель». Прим. ред.

      5

      Здесь и далее приведены российские размеры одежды. Прим. ред.

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