Инженеры гостеприимства: Секреты успешного сотрудничества в отеле - Иван Пулукчу

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это те, кто помогает поддерживать оборудование и системы в идеальном состоянии, чтобы горничным оставалось сосредоточиться на создании атмосферы уюта. Они словно партнеры в закулисном танце, где каждый шаг согласован ради общего результата.

      Истории из жизни

      Когда-то в одном отеле в разгар свадебного сезона персонал столкнулся с необычной проблемой. Горничные начали жаловаться на постоянный запах в некоторых номерах. На первый взгляд, причина была неясна: комнаты выглядели идеально, но жалобы от гостей были неизбежны.

      Конец ознакомительного фрагмента.

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