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Provides dental practices with sample job descriptions, guidelines for handling hiring and terminations, performance evaluations, and salary reviews.

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Provides dental practices with guidelines on implenting a branding strategy, website development, print and digital marketing, referral generating techniques, and advertising.

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Provides an overview of key financial concepts for managing the business side of a practice including finanical policies, dealing with dental benefit plans, managing risk and preventing fraud, and defining and controlling fixed and variable costs.

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Proven techniques for providing an outstanding dental patient experience. Covers informed consent, referrals, patient reactivation and retention, and patient dismissal.

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Provides legal guidance for dental practice formation, marketing, employment, privacy and data security, disability access, contracts, antitrust, insurance, collections, reimbursement, patient treatment, and more. Covers the Physician Payment Sunshine Act, website accessibility, online ratings sites, Children’s Online Privacy Protection Act (COPPA). Includes sample agreements for associateships.

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Provides sample employee policies and procedures, forms, and worksheets to help dental practices develop an employee handbook. Covers employee compensation and benefits; internet and social media communication; employee conduct; job descriptions; employment applications; sample interview questions for hygienists, dental assistants and front desk staff; employee motivation and appreciation.

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Provides over 200 sample letters and emails, website content, Facebook and Twitter posts, and text messages. Topics include insurance letters explaining how insurance works, UCR, and coordination of benefits, past due notices, letters for hiring and terminating employees, vendor letters, welcome letters for adults and children, and patient forms for every day office use.

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Stratford for All Seasons, Theatre & Arts, shares the immensity and diversity of the theatre and arts scene in Stratford, Ontario. It is extraordinary to have culture of this magnitude in a city with a population of approximately 32,000. Many of the 500,000 annual visitors to the city who attend the Stratford Festival, as well as many busy Stratfordites, are not aware of the countless cultural events available to them year-round. Stratford is not your pop-up tourist town. This quiet, scenic city in a rural setting has remained true to its roots even though thousands of people visit each year from around the world. Ever since the days of early settlement in the 1830s, Stratford has been a place where forward-thinking citizens seized opportunities to benefit their community.

This book is about the cultural happenings in Stratford that will make you say, “Wow.”

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Stratford For All Seasons, Secrets & Surprises, is loaded with magical and little-known stories about Stratford, Ontario. This quiet, scenic city in a rural setting has managed to stay true to its roots even though thousands of people visit each year from around the world. Many of the 500,000 annual visitors to this city of approximately 32,000 are not aware of the fun facts and history that make this corner of the universe unlike all the others. Stratford is not your pop-up tourist town.

This book is about the things you can do, see, and discover in Stratford that will make you say, “Really?”

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Winner of the Modern Language Association’s Fania & Yaakov Leviant Memorial Prize in Yiddish Studies (2018) Ellen Cassedy and Yermiyahu Ahron Taub (the translators) on encountering Blume Lempel’s stories wrote: «When we began reading and translating, we didn’t know we were going to find a mother drawn into an incestuous relationship with her blind son. We didn’t know we’d meet a young woman lying on the table at an abortion clinic. We didn’t know we’d meet a middle-aged woman full of erotic imaginings as she readies herself for a blind date. Buried in this forgotten Yiddish-language material, we found modernist stories and modernist story-telling techniques – imagine reading Gabriel Garcia Marquez with the conversational touch of Grace Paley.»Lempel (1907–1999) was one of a small number of writers in the United States who wrote in Yiddish into the 1990s. Though many of her stories opened a window on the Old World and the Holocaust, she did not confine herself to these landscapes or themes. She often wrote about the margins of society, and about subjects considered untouchable. her prize-winning fiction is remarkable for its psychological acuity, its unflinching examination of erotic themes and gender relations, and its technical virtuosity. Mirroring the dislocation of mostly women protagonists, her stories move between present and past, Old World and New, dream and reality.While many of her stories opened a window on the Old World and the Holocaust, she also wrote about the margins of society, about subjects considered untouchable, among them abortion, prostitution, women's erotic imaginings, and even incest. She illuminated the inner lives of her characters—mostly women. Her storylines migrate between past and present, Old World and New, dream and reality, modern-day New York and prewar Poland, bedtime story and passionate romance, and old-age dementia and girlhood dreams.Immigrating to New York when Hitler rose to power, Blume Lempel began publishing her short stories in 1945. By the 1970s her work had become known throughout the Yiddish literary world. When she died in 1999, the Yiddish paper Forverts wrote: «Yiddish literature has lost one of its most remarkable women writers.»Ellen Cassedy, translator, is author of the award-winning study «We Are Here», about the Lithuanian Holocaust. With her colleague Yermiyahu Ahron Taub, they received the Yiddish Book Center 2012 Translation Prize for translating Blume Lempel. Yermiyahu Ahron Taub is the author of several books of poetry, including «Prayers of a Heretic/Tfiles fun an apikoyres» (2013),"Uncle Feygele"(2011), and «What Stillness Illuminated/Vos shtilkayt hot baloykhtn (2008).»