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to power cables. The benefit of the PLC is the currently recognized infrastructure that decreases deployment costs. Drawbacks include the existence of higher harmonics in the power lines that interfere with communication signals and the limited frequency of communication. Installing a number of smart meters and communication infrastructure should be implemented according to certain standards that are acknowledged by all companies and utilities taking part in building the SG. Different organizations are working on SG standardization such as the European Committee for Standardization, American National Standards Institute (ANSI), International Telecommunication Union (ITU), Institute of Electrical and Electronics Engineers (IEEE), and others. The well‐known standards for SG communications are IEEE P2030, which provides guidelines for interoperability of the electric power system with end‐use applications and loads; IEEE P1901 used by all classes of Broadband over Power Line (BPL) devices, entailing devices utilized for the connection to internet access services and devices utilized in buildings for LANs, smart energy applications, transportation platforms (vehicle), and other data distribution applications; IEC62351, which deals with cybersecurity issues of the SG; IEC62056 for electricity metering data exchange; PLC G3 to allow data and control messages to be transferred to generation, transmission, and distribution systems. There are more standards for SG communication including 802.15.4, ISO 1802, IPv4, DNP3, IEC61970, etc. [34]. More details on the standardization will be discussed in Chapter 17.

      1.5.5 Customer Engagement

      1.5.6 Sensors and PMU Units

Schematic illustration of customer engagement demand side management spending by region, 2017–2024 (USD Million).

      1.5.7 Smart Meters and Advanced Metering Infrastructure

      Smart meters are a two‐way communicator that helps create a bridge between the utilities and the end consumer. In comparison to existing meters, smart meters have included functionalities by using real‐time sensors, power outage notification, and power quality monitoring. Smart meters function digitally and permit automatic and complex transmissions of data between utilities and customers. Sharing information through smart meters can be linked to a Home EMS, which allows the consumers to see it in a comprehensible format which helps them to control their energy usage. To have a safe and reliable grid, various devices and algorithms that allow for rapid diagnosis and analysis should be developed.

      AMI includes the implementation of various technologies that allow for a two‐way flow of information, providing consumers and utilities with information on electricity cost and use, including the time and amount of electricity used. AMI gives a wide range of functionalities such as [38]:

      1 1) Remote consumer price signals, which can provide time‐of‐use pricing information.

      2 2) Collect, store, and report users' energy consumption data for any needed periods.

      3 3) Enhance energy diagnostics from detailed load profiles.

      4 4) Obtain location and degree of outages remotely.

      5 5) Provide the possibility for remote connection and remote disconnection.

      6 6) Allow identification of electricity theft and losses.

      The future SG is expected to be a flexible and manageable interconnected network consisting of small‐scale and self‐contained sub‐areas, integrated with the large‐scale electric power grid as the backbone. Utilizing micro sources, such as renewable energy sources and combined heat and power plants, into the SG makes them feed their local loads in an economic and environmentally friendly manner [39]. Therefore, the SG control architecture should therefore be dynamic and multilayer to handle real‐time operation and provide tradeoff between performance and implementation. Advanced control uses high‐speed communication infrastructure, distributed intelligent agents, analytical tools, and operational functionalities. The advanced control systems in the SG monitor the essential components, provide timely response, and enables the detection, prediction, disconnection, and self‐healing of faults in the system.

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