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       Starting a conversation

       Saying why you’re calling

       Giving information

       Answering the telephone

       Ending a telephone call

       Listen out for

       Writing emails and letters

       Texting

       Social media

       Lifestyle Tips

       Time, numbers, date

       Tre, due, uno… via! – One, two, three… Go!

       I numeri – Numbers

       L’ora – The time

       Listen out for

       Durata – Saying how long

       Le stagioni – The seasons

       I mesi dell’anno – The months of the year

       Le date – Dates

       I giorni della settimana – The days of the week

       L’alfabeto – The alphabet

       Listen out for

       Interesting days and dates

       In summary…

       Allora, recapitolando… – So, to sum up…

       Apologizing

       Asking for and giving explanations

       Asking for information

       Asking for permission

       Asking for things

       Complaining

       Describing people and things

       Explaining a problem

       Expressing opinions

       Making suggestions

       Saying what’s happened

       Saying what you have to do

       Saying what you like, dislike, prefer

       Saying what you want to do

       Talking about your plans

       One-stop phrase shop

       Chiedo scusa? – I beg your pardon?

       Hellos and goodbyes

       Please and thank you

       Attracting someone’s attention

       Making sure you’ve understood

       Checking facts

       Wishing someone something

       Apologizing

       Reassuring someone

       Opinions

       Agreeing, disagreeing and declining

       Congratulating someone

       Reacting to good and bad news

       Exclamations

       Surprise

       Encouraging someone

       Handing someone something

       Dangers and emergencies

       Speaking your mind

      

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