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      Interstate Commerce Commission (ICC)

      interviewing job applicants

      inventory

      invoicing

       J

      job descriptions

      jobs in freight brokerage

       L

      lawyers

      legal business structures

      LegalZoom

      less-than-truckload (LTL) shipments

      liability insurance

      licensing

      limited liability companies (LLCs)

      LinkedIn

      load confirmation and rate agreements

      loans

      locating your business

      lockboxes for receivables

      logos

      LTL (less-than-truckload) shipments

       M

      mail theft

      market niches

      market research

      marketing

      marketing plan

      middlemen. See also freight brokers

      mission statements

      motor carriers

       N

      naming your company

      networking

      niches

      9/11 impact on brokering process

      non-brokerage services

      non-compete agreements

      non-performing carriers

       O

      office equipment

      online presence

      online search engine advertising

      operating structures

      outsourcing

      ownership structure

       P

      pallet exchanging

      partnerships

      part-time vs. full-time employees

      pay scales

      payables

      paying employees

      payment terms

      personality traits for success

      personnel policies

      photocopiers

      players in freight brokerage

      pooling

      position descriptions

      positions for staffing your business

      postage scales and meters

      postage stamps

      principles for transportation intermediaries. See also transportation intermediaries

      printers

      private motor carriers

      problem resolution

      professional advisors

      professional associations. See also Transportation Intermediaries Association

      profit

      promotional materials

      property brokers

      prospects

      publicity

      purchasing departments

       Q

      quoting rates

       R

      rates

      receivables lockbox

      receptionists

      record keeping

      recruiting job candidates

      reference checking

      regulations

      regulatory agencies

       Regus.com

      relationship building with carriers

      relationship building with shippers

      relationships, customer

      repeat business

      reputation

      retaining employees

      Roach, Jeff

      roles and responsibilities of key positions

       S

      sales

      sales representatives

      seasonal issues

      secretaries

      shippers

      shippers associations

      shipping information

      shredders

      skills and abilities for success

      slow periods, planning for

      social media policies

      social media presence

      social networking

       brokerage

       business planning

       office and accounting

       record-keeping

      sole proprietorships

      specialization

       basic positions

       employee benefits and

       employment eligibility verification

       evaluating job applicants

       freelancers vs. employees

       independent contractors vs. employees

       job descriptions and

       non-compete agreements and

       outsourcing and

       part-time vs. full-time employees

       paying employees

       personnel policies and

       recruiting job candidates

       reference checking

       training and

       turnover and

       when to hire

      stamps

      starting a business while working full-time

      startup expenses

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