Скачать книгу

Your Shoes

      Here is a technique that will have smiles breaking out all over. Whenever you say anything to anybody, pretend you are not the speaker, but the listener. What is the listener thinking and feeling when you speak to him or her? Then, whenever appropriate, speak from your listener’s perspective. Try it! You’ll see scowls turn to smiles, dullness turn to delight and NO turn to YES!

      TECHNIQUE 10:

      In Your Shoes

      From now on, hear everything you say through your listener’s ears and, whenever appropriate, phrase it from his or her perspective. For example, suppose you are asking a policeman for directions to your hotel. Instead of saying, ‘Excuse me, could you tell me where the Midtown Hotel is?’, venture an ‘In Your Shoes’ way of asking.

      

      ‘I know it’s not your job, but could you direct me to the Midtown Hotel?’

      Конец ознакомительного фрагмента.

      Текст предоставлен ООО «ЛитРес».

      Прочитайте эту книгу целиком, купив полную легальную версию на ЛитРес.

      Безопасно оплатить книгу можно банковской картой Visa, MasterCard, Maestro, со счета мобильного телефона, с платежного терминала, в салоне МТС или Связной, через PayPal, WebMoney, Яндекс.Деньги, QIWI Кошелек, бонусными картами или другим удобным Вам способом.

iVBORw0KGgoAAAANSUhEUgAAAkgAAALyCAMAAAAWkduOAAAAGXRFWHRTb2Z0d2FyZQBBZG9iZSBJ bWFnZVJlYWR5ccllPAAAAyRpVFh0WE1MOmNvbS5hZG9iZS54bXAAAAAAADw/eHBhY2tldCBiZWdp bj0i77u/IiBpZD0iVzVNME1wQ2VoaUh6cmVTek5UY3prYzlkIj8+IDx4OnhtcG1ldGEgeG1sbnM6 eD0iYWRvYmU6bnM6bWV0YS8iIHg6eG1wdGs9IkFkb2JlIFhNUCBDb3JlIDUuMC1jMDYxIDY0LjE0 MDk0OSwgMjAxMC8xMi8wNy0xMDo1Nzow

Скачать книгу