Жесткие коммерческие переговоры. Как прочитать оппонента и просчитать все риски - Сергей Илюха Бизнес-психология

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      Ключевые показатели эффективности (англ. Key Performance Indicators) – числовые показатели деятельности подразделения (предприятия), которые помогают организации в достижении целей или оптимальности процесса, а именно – результативности и эффективности.

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