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      CONTENTS

      1 Title Page

      2 INTRODUCTION

      3 WHY DOES IT COST MORE TO MOVE A PIANO THAN INSTALL A LIFT?

      4 WHY ARE TRADE SHOWS THE PERFECT BUSINESSES?

      5 SHE SHORT-SELLS SHOES ON A SHORT-SALES SHOE SITE

      6 MINSKY MOMENTS

      7 THE MALT WHISKY YIELD CURVE

      8 IF PAYDAY LENDERS’ INTEREST RATES ARE SO HIGH, WHY DON’T THEY OWN THE ENTIRE WORLD?

      9 WHO ARE RIP-OFF LABEL JEANS ACTUALLY RIPPING OFF?

      10 MONEY AND HOW TO USE IT

      11 CRAB-FISHING DEATHS AND AMERICAN PRESIDENTS

      12 DEPRECIATION – HOW DO YOU WORK IT OUT, AND WHY WOULD YOU BOTHER?

      13 FOOTFALL CRAZY

      14 WHY DO UNDERTAKERS LOOK LIKE FAMILY BUSINESSES, EVEN WHEN THEY AREN’T?

      15 MONEY LAUNDERING

      16 HOW MUCH DOES LIVING IN THE CATCHMENT AREA OF A GOOD SCHOOL DRIVE UP HOUSE PRICES?

      17 ‘BLOOD DIAMONDS’ AND THE MYSTERIOUS ABSENCE OF ‘BLOOD EMERALDS’

      18 LEARNING CURVES AND WHY PEOPLE DON’T NECESSARILY DO WHAT’S GOOD FOR THEM

      19 KENYAN FLOWERS

      20 SAFE AS HOUSES

      21 HITSVILLE UK – WHY IS A RECORD LABEL LIKE A PHARMACEUTICAL COMPANY?

      22 GENETIC SCREENING AND HEALTH INSURANCE

      23 CLAIMS MANAGEMENT – DIY FOR THE WIN

      24 RANDOM NUMBERS THAT AIN’T

      25 CRAFTY BREWERS

      26 READY FOR A ROUND-UP?

      27 SWEATY JANUARY – HOW GYMS MAKE MONEY

      28 SECURITY THROUGH MATURITY

      29 TV FORMATS AND BRANDS

      30 BIG TICKETS FOR BIG TICKETS – MONEY BROKERS

      31 THE SECRET WEAPON OF MARTIAL ARTS SCHOOLS

      32 WHAT DO AIR MILES HAVE IN COMMON WITH THE ZIMBABWEAN DOLLAR?

      33 WHEN IS £50 WORTH MORE THAN £50?

      34 SYMPATHY FOR THE INSURANCE COMPANY DEVIL

      35 WHY DON’T MAINTENANCE MEN EVER TURN UP ON TIME?

      36 THE AFTERLIFE OF MONEY

      37 GLOSSARY OF KEY TERMS

      38 Copyright

       INTRODUCTION

      THE SECRETS OF MONEY

      People have been complaining to economists about something for decades, but with no apparent effect: it would seem reasonable to suppose that, if you took a degree in economics, or read an introductory economics textbook, you’d come away with a reasonable understanding of how the modern economy worked. At the very least you would expect that someone with an economics degree would understand how businesses worked better than someone without one.

      But that is very often just not the case. As the authors of this book, we have worked in management consultancy and investment banking for years, and repeatedly met economics graduates who don’t have a clue. (Between us, we have an undergraduate degree in economics, economics training from a world-leading economics specialist university and a postgraduate degree from a prestigious business school.) They weren’t much use in understanding what the drivers are in any given business.

      THE TROUBLE WITH ECONOMICS

      The problem is that the kind of economics they teach in universities is all too abstract. If economists were given the job of writing a textbook on motor vehicle maintenance, they would make sure it started with five chapters explaining the nature of combustion, followed by three chapters explaining the nature of friction. Then they’d have a final chapter showing how a single piston could be made to drive a single crankshaft, some remarks about the need for an electrical system and then they’d send you on your way, telling you that everything from a diesel crane to a Lamborghini was based on the same fundamental principles. Which is true, in a way, but it’s not really terribly helpful to someone trying to get their car running, or to understand why their garage bill is so extortionate. What you need to know is the smallest possible set of general principles, but much more about the way in which the various bits fit together.

      A LOOK UNDER THE HOOD OF THE MODERN ECONOMY

      That’s what we’re trying to do in this book. Unfortunately, there’s no realistic prospect of writing a shop manual for an entire modern industrial economy – it would just be too big, it would take so long that it would be out of date once it was finished, and there is a slight possibility that the readership for it would be somewhat curtailed. But what we think we can do is to give you a bit of a look under the hood; at the way in which things work in some of the bits of the business world that we have come across in our careers. Some of them are large, important parts of the overall economic machine, and some of them are just quirky little micro-industries, but we’ve selected them on the basis that they all have one or two key characteristics that are seen in a lot of other places. Hopefully, if you look at the things that make, say, the gymnasium industry tick, or what’s special about Scotch whisky or payday lending, you’ll notice the same kinds of things showing up again in other very different businesses.

      THE SECRET LIFE OF MONEY

      So, we propose to navigate through the secret life of money, going past whisky distilleries, clothing manufacturers, gyms, pubs and much else besides that forms the essential stuff of life, and emerge enlightened as to what makes all these different types of businesses work. What are the ways in which they make money, and what do these different money-making methods mean to us in our daily lives of interacting with these businesses? How can we better make money work for ourselves once we understand its secret life?

       WHY DOES IT COST MORE TO MOVE A PIANO THAN INSTALL A LIFT?

      When you move house, if you mention to the removal company that you have a piano that needs to be shifted too – albeit just an upright piano, not a grand piano, let alone a concert piano – the tone of the chat will turn suddenly from friendly to frosty, and the price will shoot vertically upwards. And yet the same does not happen if you own an apartment or office block and speak to a company about a new lift to be installed, which will itself shoot vertically upwards. Why?

      Lifts and pianos seem to be similar in that both are bulky, heavy items that are difficult to get round corners and into position correctly, especially if you want them to work properly afterwards. But in business terms they are very different beasts.

      ROLLING THE STOCK

      A building lift is a vehicle, not unlike a very short vertical railway. And like a railway, there are two parts to the system: the shaft in which the lift travels up and down; and the ‘rolling stock’, which in this case means the big motor that pulls the lift cables. The actual box that we all

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