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       28

       Interrupting in Class

      .................................................................................................................................................

       32

       Interrupting at Work

      ................................................................................................................................................

       37

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      vi

       Starting a Conversation with Someone You Know

      ......................................................................................................

       42

       Getting to Know Someone New

      ................................................................................................................................

       54

       Knowing When to Stop Being Funny

      .........................................................................................................................

       66

       Ending a Conversation

      .............................................................................................................................................

       70

       Building and Maintaining Friendships

      ...............................................................................................

       77

       Sharing Friends

      .......................................................................................................................................................

       79

       Avoiding Sensitive Topics and Insults

      .........................................................................................................................

       83

       Showing Empathy and Understanding

      ......................................................................................................................

       89

       Don't Be the Rule Police

      ...........................................................................................................................................

       98

       Asserting Your Feelings

      ..........................................................................................................................................

       103

       Giving Criticism

      .....................................................................................................................................................

       109

       Conflict Resolution

      .................................................................................................................................................

       112

       Teasing

      .................................................................................................................................................................

       118

       Asking Someone Out on a Date

      .............................................................................................................................

       124

       Dealing with School and Work

      .......................................................................................................

       133

       Dealing with the Fear of Trying Something New

      ......................................................................................................

       135

       Trying When It's Hard

      ............................................................................................................................................

       142

       Accepting No or

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