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      EXCELLENCE IN IT

      EXCELLENCE IN IT

      Achieving Success in

      an Information

      Technology Career

      WARREN C. ZABLOUDIL

      Universal-Publishers

      Boca Raton

      Excellence in IT:

      Achieving Success in an Information Technology Career

      Copyright © 2014 Warren C. Zabloudil

      All rights reserved.

      No part of this book may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, with-out written permission from the publisher

      Universal-Publishers

      Boca Raton, Florida • USA

      2014

      ISBN-10: 1-62734-025-4

      ISBN-13: 978-1-62734-025-0

       www.universal-publishers.com

      Cover image @Cutcaster.com/grafikeray

      TABLE OF CONTENTS

       CHAPTER ONE:

       Necessary Assets

       Courage

       Focus

       Clarity

       Scope

       CHAPTER TWO:

       Bad Habits

       Whiners

       Too Busies

       Experimenters

       Constant Rookies

       Divers

       Know-it-alls

       Fraidy-cats

       Nerds

       Breathless Wonders

       CHAPTER THREE:

       Stress Management

       Using the Wrong Approach

       End-users

       Overreaching Your Limits

       Not Delegating Properly

       Delegating Without Checking First

       Forgetting to Delegate in the First Place

       Lack of Motivation

       CHAPTER FOUR:

       Understanding the End-user

       Staying Ahead of Problems

       Constant Complainers

       Knowing Your Systems

       Talking With End-Users

       CHAPTER FIVE:

       Skill-set Management

       Career Pitfalls

       Keeping Your Skills Current

       Ways to Learn Well

       Knowledge Imbalance

       Retaining Knowledge

       Mind Your Health

       CHAPTER SIX:

       Team Membership

       Listening

       Luck Doesn’t Count

       Volunteering

       Picking Up Loose Ends

       Mentoring

       Setting Goals

       Problem Team Members

      CHAPTER ONE

      Necessary Assets

      No one is born naturally good at technology. Natural-born techs are a myth. In fact, Information Technology, or IT, has nothing to do with human nature. Yes, it’s a product of humanity, and yes, IT is part of our modern culture, but machine based computation was never part of the human condition. It’s simply a tool of convenience recently added to man’s repertoire and nothing more. There’s no throwing, hunting, or tackling involved in IT work…at least physically speaking. However, some nonetheless see tech work as a mental exercise not all that different from chipping a piece of flint into a spearhead. They argue

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