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      Одна из старейших CRM-систем в США (изначально специализировалась на офлайне – индивидуализации бумажных писем для массовых адресных рассылок). Прим. науч. ред.

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      Кови С. Скорость доверия. То, что меняет все. М.: Альпина Паблишер, 2012.

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      Герберт Келлехер – основатель авиакомпании Southwest Airlines. Прим. ред.

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      Бэкингем М., Коффман К. Сначала нарушьте все правила. Что лучшие в мире менеджеры делают по-другому. М.: Альпина Паблишер, 2013.

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      Fat Tire – самое известное пиво компании New Belgium. Прим. ред.

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      Опра Уинфри (род. 29 января 1954 г.) – американская телеведущая, актриса, продюсер, ведущая знаменитого ток-шоу «Шоу Опры Уинфри» (1986–2011). Прим. ред.

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