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and starts again.

      Not that there’s much chance of me forgetting that day, mind, when the duchess’s housekeeper is coming to visit. We was allowed a special bath and then got dressed in our very best printed cottons and Sister Mary helped us pin our hair up into the sort of bun that domestic servants wear, and a little white lacy cap on top of that.

      At eleven o’clock we got summoned into Sister Beatrice’s room again and she looked us up and down and gave us a lecture about how we must behave to the visitor, no staring but making sure we look up when she speaks to us, no talking unless we are spoken to, answering clearly and not too long. She gives Nora a ’specially fierce look and says the word slowly in separate chunks so she’s sure we understand: and there is to be ab-so-lute-ly no giggling.

      ‘How you behave this morning will determine your futures, young ladies,’ she said. ‘Do not throw this opportunity away.’

      She went on some more about if we got chosen we must do our work perfectly and never complain or answer back or we’ll be out on the streets because we can’t never return to The Castle once we have gone. My fantasies melted on the spot. We was both so nervous even Nora’s laugh had vanished.

      The housekeeper was a mountain of a woman almost as wide as she was tall, and fierce with eyes like ebony buttons, and spoke to us like she’s ordering a regiment into battle.

      She wanted to see more examples of our needlework because, she said, we would be sewing for the highest in the land.

      ‘“The highest in the land”?’ Nora whispered as we scuttled off down the corridors to the needlework room to get our work. ‘What the heck does that mean?’

      ‘No idea,’ I said. My brain was addled with fear and I couldn’t think straight for all me wild thoughts.

      We were told to lay our work out on Sister Beatrice’s table, and the mountain boomed questions at us: what is the fabric called, what needles did we use and what thread, why did we use those stitches, what did we think of the final result? We answered as well as we could, being clear but not too smart, just as Sister told us. One of my pieces was the start of a patchwork. I’d only finished a couple of dozen hexagons as yet but I was pleased with the way it was shaping up, and when I showed her the design drawn in coloured crayons on squared paper she said, ‘The child has some artistic talent, too.’

      ‘Indeed,’ Sister Beatrice said back, ‘Miss Romano is one of our best seamstresses,’ and my face went hot and red with pride.

      When the housekeeper sat down the poor old chair fair creaked in torment and Nora’s giggles returned, shaking her shoulders as Sister Beatrice poured the tea. Not for us, mind. We just stood and waited, my heart beating like I’d just run up all four staircases at The Castle, while they sipped their tea, oh so ladylike. She ate four biscuits in the time it took to give us a lecture about how we must, as she called it, comport ourselves if we was to be invited to join the duchess’s household: no answering back, no being late for anything ever, no asking for seconds at dinner, no smoking, no boyfriends, wearing our uniform neat and proper every day, clean hands, clean face, clean hair, always up, no straggly bits.

      When she stopped there was a pause, and I was just about to say we are good girls, Miss, very obedient girls, but she put her cup and saucer down on the table with a clonk and turned to Sister Beatrice and said, ‘I think these two will do very nicely. Our driver will come to collect them the day after tomorrow.’

      Oh my, that drive was so exciting. Don’t forget we’d been stuck in The Castle for most of our lives, never been in a coach, never even been out of the East End. Our eyes was on stalks all the way, like we had never seen the wonderful things passing by, watching the people doing their shopping, hanging out their washing, children playing. In one place we passed a factory at clocking-off time and got stuck in a swarm of men on bicycles – like giant insects, they looked to us – and so many we quickly lost count. They saw us gawping through the coach windows and waved, which made them wobble all over the place, and it was an odd feeling to be noticed, not being invisible for once.

      It was just as well we had plenty to distract us ’cos by the time we’d said our goodbyes at The Castle both of us were blubbing. Strange, isn’t it, you can spend so many years wishing yourself out of somewhere and, once you get out, all you want to do is go back? Not that I ever felt that about this place. It’s a funny old feeling, coming here today, I can tell you.

       ‘It was very good of you to take the trouble to see me.’

      Don’t mention it, dearie. Makes a good day out, Nora said. Now, where was I?

       ‘You were sad to leave The Castle.’

      Ah yes, them nuns was a kindly lot, as I think I’ve said before – forgive my leaky old brain, dearie – but they never showed it, not till the last minute when both Sister Mary and Sister Beatrice gave each of us a hug and pressed little parcels into our hands. I nearly suffocated in all those black folds, but this was what set me off on the weeping – it showed they really did care about us, after all. We waved at all the other children peering through the windows and climbed up into the coach with the lay sister Emily, who was to be what Sister Beatrice called a chaperone.

      After a while the dirty old streets of the East End turned into clean, wide roads with pavements for people to walk, and tall beautiful houses either side.

      ‘I didn’t know we was going to the countryside,’ Nora whispered to me, pointing out her side of the coach and sure enough it was green grass, shrubs and trees stretching away as far as our eyes could see, and even people riding horses. Around the edges were real flowers, planted in dazzling carpets of colour, brighter than you could imagine. More brilliant even than the printed cottons we loved so much.

      ‘That’s Hyde Park, silly,’ sharp ears Emily said, ‘where the grand ladies and gentlemen go to take the air, to walk or ride.’ Well, that silenced us both – the very idea of having the time to wander freely in a beautiful green place like that – and it wasn’t long after that the coach passed beside a long, high wall and slowed down to enter a gate with guardsmen on either side, went round the back of a house so tall I had to bend down beside the window to catch a glimpse of the roof, and then we came to a stop.

      We had arrived.

       The voice stops and the tape winds squeakily for a moment or two then reaches the end, and the machine makes a loud clunk as it switches itself off.

       Chapter Two

       London, January 2008

      ‘Panic stations, darling. The Cosy Homes people are coming next week, and they say I have to clear the lofts before they get here, and Peter down the road was going to help me, you know, the man who suggested it all in the first place, but he’s gone and hurt his back so he can’t come any more and I don’t know what I’m going to do …’

      My mother Eleanor is seventy-three and her memory’s starting to fail, so it doesn’t take much to upset her. Plus she’s always nervous on the telephone.

      ‘Slow down, Mum,’ I whispered, wishing she wouldn’t call me at work. The office was unusually quiet – it was that depressing post-Christmas period when everyone is gloomily slumped at their desks pretending to be busy while surreptitiously job hunting. ‘You’re going to have to tell me what all this is about. For a start, who are Cosy Homes?’

      ‘The insulation people. It’s completely free for the over-seventies, imagine that, and they say it will cut my heating bills by a quarter and you know what a worry the price of oil is these days so I could hardly refuse, could I? I’m sure I told you about this.’

      I racked my brains. Perhaps she had, but with everything that had been going on in the past few days, I’d clearly forgotten. On our first day back after the break we’d received an email announcing yet another round of redundancies. Happy New Year, one and all! Morale was at an all-time low and the rumour

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