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Small Talk: B1+. Deborah Capras
Читать онлайн.Название Small Talk: B1+
Год выпуска 0
isbn 9780007574759
Автор произведения Deborah Capras
Жанр Иностранные языки
Издательство HarperCollins
Collins HarperCollins Publishers, 77â85 Fulham Palace Road, Hammersmith, London W6 8JB
First edition 2014
© HarperCollins Publishers 2014
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A catalogue record for this book is available from the British Library
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Source ISBN: 9780007546237
Ebook Edition © JUNE 2014 ISBN: 9780007574759 Version: 2014-08-19
Contents
Cover
Title Page
Copyright
2 Old contacts
3 Start networking
4 Introducing the business
5 On to business
6 Great guests, perfect hosts
7 Opening up
8 Using everyday moments
9 Whoâs who and whatâs what
10 Entertaining
11 Tell us a story
12 Sensitive topics
13 Goodbye â for now!
14 Phone, video and online meetings
15 Email exchanges
16 Social media for professionals
Part C: Communication strategies
Contents Map
| Chapter title | Aims | Key phrases | |
| Part A: Face to face | |||
| 1 | New contacts | - Make a good first impression - Greet people Iâve never met before - Check names and help people to remember mine | - I donât think weâve been introduced. My nameâs Hans, Hans Schiller. - We havenât actually met, but Iâm Hans Schiller. - May I introduce myself? Iâm Mary Smith. - Itâs a pleasure to meet you. - Pleased to meet you. - Iâm sorry, but I didnât catch your name. - Iâm sorry, but what was your last name again? - How do you spell your name? - Am I saying it correctly? - Let me give you my business card. |
| Tips / Remember this | Language focus | Next steps | |
| - All about names - Handshakes - Business card etiquette | Avoiding âHow do you do?â | Make flashcards for learning vocabulary |
| Chapter title | Aims | Key phrases | |
| 2 | Old contacts | - Greet people Iâve met in the past - Greet people I havenât seen for a long time - Politely admit that I donât remember someone | - Itâs Katsumi, isnât it? Iâm Sue Jones. We met last May. - Youâre Katsumi, right? Sue. - Long time no see! - How are you? - How have you been? - You must be Paul. I recognize you from your website. - I canât believe we havenât met before. - Iâm sorry, but can you jog my memory? - Iâm really sorry, but what was your name again? - Actually, I donât think weâve met. - Oh, Iâm so sorry! I thought you were someone else. |
| Tips / Remember this | Language focus | Next steps |