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or ill-tempered.

      And between all those context switches and attempts at multitasking, you have to add buffer time. Time for your head to leave the last thing and get into the next thing. This is how you end up thinking “What did I actually do today?” when the clock turns to five and you supposedly spent eight hours at the office. You know you were there, but the hours had no weight, so they slipped away with nothing to show.

      Look at your hours. If they’re a bunch of fractions, who or what is doing the division? Are others distracting you or are you distracting yourself? What can you change? How many things are you working on in a given hour? One thing at a time doesn’t mean one thing, then another thing, then another thing in quick succession; it means one big thing for hours at a time or, better yet, a whole day.

      Ask yourself: When was the last time you had three or even four completely uninterrupted hours to yourself and your work? When we recently asked a crowd of 600 people at a conference that question, barely 30 hands went up. Would yours have?

      Everyone’s talking about hacking productivity these days. There’s an endless stream of methodologies and tools promising to make you more productive. But more productive at what?

      Productivity is for machines, not for people. There’s nothing meaningful about packing some number of work units into some amount of time or squeezing more into less.

      Machines can work 24/7, humans can’t.

      When people focus on productivity, they end up focusing on being busy. Filling every moment with something to do. And there’s always more to do!

      We don’t believe in busyness at Basecamp. We believe in effectiveness. How little can we do? How much can we cut out? Instead of adding to-dos, we add to-don’ts.

      Being productive is about occupying your time—filling your schedule to the brim and getting as much done as you can. Being effective is about finding more of your time unoccupied and open for other things besides work. Time for leisure, time for family and friends. Or time for doing absolutely nothing.

      Yes, it’s perfectly okay to have nothing to do. Or, better yet, nothing worth doing. If you’ve only got three hours of work to do on a given day, then stop. Don’t fill your day with five more just to stay busy or feel productive. Not doing something that isn’t worth doing is a wonderful way to spend your time.

      You can’t outwork the whole world. There’s always going to be someone somewhere willing to work as hard as you. Someone just as hungry. Or hungrier.

      Assuming you can work harder and longer than someone else is giving yourself too much credit for your effort and not enough for theirs. Putting in 1,001 hours to someone else’s 1,000 isn’t going to tip the scale in your favor.

      What’s worse is when management holds up certain people as having a great “work ethic” because they’re always around, always available, always working. That’s a terrible example of a work ethic and a great example of someone who’s overworked.

      A great work ethic isn’t about working whenever you’re called upon. It’s about doing what you say you’re going to do, putting in a fair day’s work, respecting the work, respecting the customer, respecting coworkers, not wasting time, not creating unnecessary work for other people, and not being a bottleneck. Work ethic is about being a fundamentally good person that others can count on and enjoy working with.

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