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The Balanced Scorecard: Thanslating Strategy into Action (Boston: Harvard Business School Press, 1996).

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      Gary Hamel и CK-Prahalad, «Strategic Intent», Harvard Business Review 67, № 3(1989): 63–76.

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      Michael Treacy и Frederik Wiersma, The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate your Market (Cambridge, MA: Perseus, 1995).

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      Смотрите в R.K.Mitchell, B.R.Agle и D.J.Wood, «Toward a Theory of Stakeholder Identification and Salience: Defining the Principle of Who and What Really Counts», Academy of Management Review 22, № 4 (1997): 853–886.

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      Burson-Marsteller, «A Missing Competency: Boardroom IT-Deficit», 2004. Доклад можно получить по запросу на сайте www.bm.com.

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      Michael Fleisher, в телефонном разговоре с авторами, 4 апреля 2004 г.

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      Vince Caracio, в телефонном разговоре с авторами, 4 апреля 2004 г.

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      Некоторые материалы для этой главы были взяты из следующих отчетов, опубликованных компанией Gartner исключительно для членов Gartner ЕХР: Roger Woolfe, Andrew Rowsell-Jones и N.Venkatraman, «Capturing Network Era Opportunities», Gartner EXP Club Report, июнь 2003; Chuck Tucker и Roger Woolfe, «Building Brilliant Business Cases», Gartner EXP Premier Report, январь 2004; Mark McDonald, Richard Hunter и Jackie Fenn., «Linking Needs, Technology and Innovation», Gartner EXP Club Report, февраль 2004. Если специально не сказано, то прямые цитаты в этой главы взяты из интервью, выполненных для этих отчетов. Для более подробной информации, обратитесь к Gartner Executive Programs, www.gartner.com.

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      Материалы для этого раздела были взята из книги Kenneth McGee, Heads Up: How to Anticipate Business Surprise and Seize Opportunities First (Boston: Harvard Business School Press, 2004).

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      McGee Heads UP, 26.

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