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by his poor performance, Rob asked if he could come back after lunch to try it again, not wanting to keep his classmates from satiating their appetites.

      Although Rob was one of the most skilled of the performers coming into training, his colleagues in the class finished their on-camera presentations in about a third of the time he had spent. The reason for this is that none of Rob's colleagues had exercised the video asset option – whatever they recorded was for training purposes only, so they were willing to cut themselves a little slack. Conversely, Rob was in pursuit of perfection, and the more he pursued it, the more elusive it became.

      Unfamiliar Territory

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      1

      Andrew Davis, 2015 Video Conference End User Survey, September 2015. http://cp.wainhouse.com/content/2015-video-conferencing-end-user-survey.

      2

      Ira M. Weinstein and Saar Litman, Simplicity in the New World of Video Conferencing,

1

Andrew Davis, 2015 Video Conference End User Survey, September 2015. http://cp.wainhouse.com/content/2015-video-conferencing-end-user-survey.

2

Ira M. Weinstein and Saar Litman, Simplicity in the New World of Video Conferencing, November 2015. http://cp.wainhouse.com/content/simplicity-new-world-video-conferencing.