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Norcross turned on me with the grim little smile that goes with his fighting mood.

      "You are private secretary to the new general manager of the Pioneer Short Line, Jimmie, and your salary begins to-day," he said, briskly. "Now let's go up to the hotel and get our fighting clothes on."

      VII

      "Heads Off, Gentlemen!"

      Gosh all Friday – say! but the next few days did see a tear-up to beat the band on the old Short Line! With the printing of his appointment circular, Mr. Norcross took the offices in the headquarters building lately vacated by Mr. Shaffer, and it was something awful to see the way the heads went into the basket. One by one he called the Duntonites in; the traffic manager, the general superintendent, the roadmaster, the master-mechanic – clear on down to the round-house foreman and the division heads.

      Some few of them were allowed to take the oath of allegiance and stay, but the place-fillers and pay-roll parasites, the cousins and the nephews and the brothers-in-law, every last man of them had to walk under the axe. One instance will be enough to show how it went. Van Burgh, great-great-grandnephew of some Revolutionary big-wig and our figurehead general superintendent, was the first man called in, and Mr. Norcross shot him dead in half a minute.

      "Mr. Van Burgh, what railroad experience did you have before you came to the P. S. L.?" was the first bullet.

      Mr. Van Burgh, a heavy-faced, youngish man with sort of world-tired eyes, looked at his finger-nails.

      "I was in the president's office in New York for a time after I left Harvard," he drawled, a good deal as if the question bored him.

      "And how long have you been here?"

      "I came out lawst October."

      "H'm; only six months' actual experience, eh? I'm sorry, but you can't learn operative railroading at the expense of this management on the Pioneer Short Line. Your resignation, to take effect at once, will be accepted. Good-day."

      Van Burgh turned red in the face, but he had his nerve.

      "You're an entirely new kind of a brute," he remarked calmly. "I was appointed by President Dunton, and I don't resign until he tells me to."

      "Then you're fired!" snapped the boss, whirling his chair back to his desk. And that was all there was to it.

      Three days later, when the whole town was talking about the new "Jack, the ripper," as they called him, Kirgan, who had been our head machinery man on the Midland construction, tumbled in in answer to a wire. Mr. Norcross slammed him into place ten minutes after he hit the town.

      "Your office is across the tracks, Kirgan," he told him. "I've begun the house-cleaning over there by firing your predecessor and three or four of his pet foremen. Get in the hole and dig to the bottom. You have a lot of soreheads to handle, here and at the division shops, and it isn't all their fault, not by a long shot. I'll give you six months in which to make good as a model superintendent of motive power. Get busy."

      "That's me," said Kirgan, who knew the boss up one side and down the other. "You give me the engines, and I'll keep 'em out of the shop." And with that he went across the yard and took hold, before he had even hunted up a place to sleep in.

      Mr. Van Britt was the next man to show up. He was fine; a square-built, stocky little gentleman who looked as if he's always had the world by the ear and never meant to let go. Though it was a time when most men went clean-shaven, he wore a stubby little mustache, closely clipped, and while his jaw looked as if he could bite a nail in two, he had a pair of twinkling, good-natured eyes that sort of took the edge off the hard jaw.

      "Well, I'm here," he said, dropping into a chair and sitting with his legs wide apart. And then, ignoring me as if I hadn't been there: "Graham, what the devil have you got against me, that you should drag me out here on the edge of nowhere and make me go to work for a living?"

      The boss just grinned at him and said: "It's for the good of your soul, Upton. You've too much money. Your office is up at the end of the corridor and your chair is empty and waiting for you. Your appointment circular has already been mailed out."

      Mr. Hornack was the last of the new office staff to fall in, though he didn't have nearly as far to come as some of the others. He was red-headed and wore glasses. They used to say of him on the Overland Central that he fired his chief clerk regularly twice a week, and then hired him over again, which was merely a roundabout way of saying that he had a sort of meat-axe temper to go with his red hair. But they also used to say that he could make business grow where none ever grew before, and that's what a traffic man lives for.

      When the new staff was made up, Mr. Norcross gathered all the department heads together in his office and laid down the lines of the new policy. He put it in just eight words: "Clean house, and make friends for the company." Then he gave them a little talk on the conditions as he had found them, and told them that he wanted all these conditions reversed. It was a large order, and both Mr. Van Britt and Mr. Hornack said as much, but the boss said it had to go just that way. There would be a little money for betterments, but it must be spent as if every dollar were ten.

      Naturally, the big turn-over brought all sorts of disturbances at the send-off. Some of the relieved cousins and nephews stayed in town and jumped in to stir up trouble for the new management. The Herald, which was the other morning paper, took up for the down-and-outs, and there wasn't anything too mean for it to say about the boss and his new appointees. Then the employees got busy and the grievance committees began to pour in. Mr. Norcross never denied himself to anybody. The office-door stood wide open and the kickers were welcomed, as you might say, with open arms.

      "You men are going to get the squarest deal you have ever had, and a still squarer one a little farther along, if you will only stay on the job and keep your clothes on," was the way the boss went at the trainmen's committee. "We are out to make the P. S. L. the best line for service, and the best company to work for, this side of the Missouri River. I want your loyalty; the loyalty of every man in the service. I'll go further and say that the new management will stand if you and the other pay-roll men stand by it in good faith, or it will fall if you don't."

      "You'll meet the grievance committees and talk things over with them when there's a kick coming?" said old Tom McClure, the passenger conductor who was acting as spokesman.

      "Sure I will – every time. More than that, I'll take a leaf out of Colonel Goethal's book and keep open house here in this office every Sunday morning. Any man in the service who thinks he has a grievance may come here and state it, and if he has a case, he'll get justice."

      Naturally, a few little talks like this, face to face with the men themselves, soon began to put new life into the rank and file. Mr. Norcross's old pet name of "Hell-and-repeat" had followed him down from Oregon, as it was bound to, but now it began to be used in the sense that most railroad men use the phrase, "The Old Man," in speaking of a big boss that they like.

      This winning of the service esprit de corps– if that's the word – commenced to show results right away. The first time Mr. Norcross's special went over the line anybody could see with half an eye that the pay-roll men were taking a brace. Trains were running on better time, there was less slamming and more civility, and at one place we actually found a section foreman going along and picking up the spikes and bolts and fish-plates that the wasters ahead of him had strewn all along the right-of-way.

      There was so much crowded into these first few weeks that I've forgotten half of it. The work we did, pulling and hauling things into shape, was a fright, and my end of the job got so big that the boss had to give me help. Following out his own policy, he let me pick my man, and after I'd had a little talk with Mr. Van Britt, I picked May, the young fellow who had been so disgusted with his job under Van Burgh. Frederic of Pittsburgh was all right; a little too tonguey, perhaps, but a worker from away back, and that was what we were looking for.

      Out of this frantic hustle to get things started and moving right, anybody could have pulled a couple of conclusions that stuck up higher than any of the rest. The boss and Mr. Van Britt were steadily winning the rank and file over to something like loyalty on the one hand, and on the other, wherever we went, we found the people who were paying the freight a solid unit against us, hating us

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