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This book explains why applications running on cloud might not deliver the same service reliability, availability, latency and overall quality to end users as they do when the applications are running on traditional (non-virtualized, non-cloud) configurations, and explains what can be done to mitigate that risk.

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Applies lean manufacturing principles across the cloud service delivery chain to enable application and infrastructure service providers to sustainably achieve the shortest lead time, best quality, and value Applies lean thinking across the cloud service delivery chain to recognize and minimize waste Leverages lessons learned from electric power industry operations to operations of cloud infrastructure Applies insights from just-in-time inventory management to operation of cloud based applications Explains how traditional, Information Technology Infrastructure Library (ITIL) and Enhanced Telecom Operation Map (eTOM) capacity management evolves to lean computing for the cloud

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How Geographic Redundancy Can Improve Service Availability and Reliability of Computer-Based Systems Enterprises make significant investments in geographically redundant systems to mitigate the very unlikely risk of a natural or man-made disaster rendering their primary site inaccessible or destroying it completely. While geographic redundancy has obvious benefits for disaster recovery, it is far less obvious what benefit georedundancy offers for more common hardware, software, and human failures. Beyond Redundancy provides both a theoretical and practical treatment of the feasible and likely benefits from geographic redundancy for both service availability and service reliability. The book is organized into three sections: Basics provides the necessary background on georedundancy and service availability Modeling and Analysis of Redundancy gives the technical and mathematical details of service availability modeling of georedundant configurations Recommendations offers specific recommendations on architecture, requirements, design, testing, and analysis of georedundant configurations A complete georedundant case study is included to illustrate the recommendations. The book considers both georedundant systems and georedundant solutions. The text also provides a general discussion about the capital expense/operating expense tradeoff that frames system redundancy and georedundancy. These added features make Beyond Redundancy an invaluable resource for network/system planners, IS/IT personnel, system architects, system engineers, developers, testers, and disaster recovery/business continuity consultants and planners.

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System reliability, availability and robustness are often not well understood by system architects, engineers and developers. They often don't understand what drives customer's availability expectations, how to frame verifiable availability/robustness requirements, how to manage and budget availability/robustness, how to methodically architect and design systems that meet robustness requirements, and so on. The book takes a very pragmatic approach of framing reliability and robustness as a functional aspect of a system so that architects, designers, developers and testers can address it as a concrete, functional attribute of a system, rather than an abstract, non-functional notion.

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