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Nuestro mundo es cada vez más complejo y difícil de interpretar. Son muchas las fuerzas (tecnológicas, reglamentarias, competitivas, etc.) que actúan sobre un contexto dado para conformar las normas de lo que es posible y lo que es probable. A los innovadores, sobre todo a quienes utilizan los instrumentos tradicionales, cada vez les cuesta más descubrir las oportunidades más valiosas. Los nuevos procesos de desarrollo de un producto producen, típicamente, soluciones incrementales, las de «yo también», cuando lo que hace falta para conseguir una ventaja competitiva es una innovación más sustancial. Para los ejecutivos, ofrecer un valor predecible, coherente y con sentido, basado en la innovación, sigue siendo un reto impresionante, pero a la mayoría este objetivo le resulta insuperable. En lugar de ir por él, algunas empresas básicamente tiran la toalla y se fían de la más pura casualidad para encontrar momentos «eureka» valiosos, mientras otras recurren a diversas versiones de un proceso creativo, con la esperanza de que este arroje un resultado magnífico. Aunque sin duda estos enfoques pueden conducir al éxito, la repetibilidad necesaria para una organización grande es bastante reducida. Este libro ofrece una alternativa al statu quo, una alternativa que algunas compañías de alto nivel ya han empezado a adoptar. La metodología del design thinking puede disipar la incertidumbre y anclar la innovación en los impulsores fundamentales de la conducta del consumidor, sus interacciones con el ecosistema que los rodea y también las que mantienen unos con otros.

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Praise for 60-Minute Brand Strategist «A fresh take on the wisdom of putting brand strategy at the heart of corporate strategy. Brilliant insights for a fast-moving world.» —Angela Ahrendts, CEO, Burberry «Idris Mootee paints a sharp, comprehensive, and finely articulated analysis of the potential of meaningful brands in the 21st century's cultural scenario and business landscape. The result is a smart manual that reminds you and your company how to build relevant, authentic, sustainable, and successful brands in an evolving society.» —Mauro Porcini, Chief Design Officer, PepsiCo Inc. «Idris's book teaches us how to engage today's increasingly cynical consumers on a deeper emotional level to build real equity and leadership. He demonstrates how to break out of the box and connect business strategy to brand strategy, and how the right brand story never really ends!» —Blair Christie, SVP and CMO, Cisco Systems, Inc. «It's rare to find a book that's both inspiring and practical but Idris nailed it! He has crafted the ultimate guide to brand building in the connected world with visual clarity and thought-provoking strategy.» —Eric Ryan, cofounder, Method Products, Inc. This book is about one thing only: branding. Period. In this economy ruled by ideas, the only sustainable form of leadership is brand leadership. 60-Minute Brand Strategist offers a fast-paced, field-tested view of how branding decisions happen in the context of business strategy, not just in marketing communications. With a combi-nation of perspectives from business strategy, customer experience, and even anthropology, this new and updated edition outlines the challenges traditional branding faces in a hyper-connected world. This essential handbook of brand marketing offers an encyclopedia of do's and don'ts, including new case studies of how these concepts are being used by the world's most successful and valuable brands. 60-Minute Brand Strategist is your battle plan, filled with powerful branding tools and techniques to win your customers' hearts and defeat the competition.

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A comprehensive playbook for applied design thinking in business and management, complete with concepts and toolkits As many companies have lost confidence in the traditional ways of running a business, design thinking has entered the mix. Design Thinking for Strategic Innovation presents a framework for design thinking that is relevant to business management, marketing, and design strategies and also provides a toolkit to apply concepts for immediate use in everyday work. It explains how design thinking can bring about creative solutions to solve complex business problems. Organized into five sections, this book provides an introduction to the values and applications of design thinking, explains design thinking approaches for eight key challenges that most businesses face, and offers an application framework for these business challenges through exercises, activities, and resources. An essential guide for any business seeking to use design thinking as a problem-solving tool as well as a business method to transform companies and cultures The framework is based on work developed by the author for an executive program in Design Thinking taught in Harvard Graduate School of Design Author Idris Mootee is a management guru and a leading expert on applied design thinking Revolutionize your approach to solving your business's greatest challenges through the power of Design Thinking for Strategic Innovation.

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