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Everything you need to know to become a first-class letter writer. Includes over 200 examples of business letters that can be used immediately or amended to suit your own purposes.Writing a business letter is something that many people find difficult, but this invaluable ebook contains everything you need to know to become a first-class letter writer.In his clear, straightforward style, Iain Maitland shows you how to plan a letter and choose the correct approach, layout and style to suit every occasion.Instant Business Letters also contains over 200 examples of letters – such as ‘acceptances’, ‘complaints’, ‘enquiries’ and ‘warnings’ – that you can use immediately or amend for your own purposes.

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Once upon a time, there lived a happy family called the Maitlands. Iain, the father, was a writer. Tracey, the mother, worked at a nearby school. They had three bright and charming children, Michael, Sophie and Adam. It looked like the perfect family life. Until October 2012, when Iain received a message. Michael had been taken to hospital. Years of depression, anxiety and anorexia had taken their toll, and he had pneumonia and a collapsed lung. The doctors weren't sure if he would make it. Told with humour and frankness through Michael's diary entries and Iain's own reflections, Out of the Madhouse charts Michael's journey to recovery from entering the Priory and returning home, to becoming a mental health ambassador for young people. Sharing tips and techniques that have helped them and others to self-manage, this is an essential resource for anyone experiencing depression, anxiety, OCD and similar issues.

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