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      Published by: John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030-5774, www.wiley.com

      Copyright © 2021 by John Wiley & Sons, Inc., Hoboken, New Jersey

      Published simultaneously in Canada

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      Library of Congress Control Number: 2021931633

      ISBN 978-1-119-69687-2 (pbk); ISBN 978-1-119-69694-0 (ebk); ISBN 978-1-119-69693-3 (ebk)

      Social Media Marketing ALL-IN-ONE For Dummies®

      To view this book's Cheat Sheet, simply go to www.dummies.com and search for “Social Media Marketing ALL-IN-ONE For Dummies Cheat Sheet” in the Search box.

      Table of Contents

      1  Cover

      2  Title Page

      3  Copyright

      4  Introduction About This Book Foolish Assumptions Icons Used in This Book Beyond the Book Where to Go from Here

      5  Book 1: The Social Media Mix Chapter 1: Making the Business Case for Social Media Making Your Social Debut Defining Social Media Marketing Understanding the Benefits of Social Media Understanding the Cons of Social Media Integrating Social Media into Your Overall Marketing Effort Developing a Strategic Social Media Marketing Plan Chapter 2: Tallying the Bottom Line Preparing to Calculate Return on Investment Accounting for Customers Acquired Online Establishing Key Performance Indicators for Sales Tracking Leads Understanding Other Common Business Metrics Determining Return on Investment Chapter 3: Plotting Your Social Media Marketing Strategy Locating Your Target Market Online Segmenting Your B2C Market Researching B2B Markets Conducting Other Types of Market Research Online Setting Up Your Social Media Marketing Plan Chapter 4: Managing Your Cybersocial Campaign Managing Your Social Media Schedule Building Your Social Media Marketing Dream Team Creating a Social Media Marketing Policy Staying on the Right Side of the Law

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