Researching Serendipity in Digital Information Environments - Lori McCay-Peet Synthesis Lectures on Information Concepts, Retrieval, and Services

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narrowly defining the scope of what to present to users, Ruxanda, Nanopoulos, and Jensen (2010) balanced the criteria used to rank music retrieval results, which included serendipity, authority, importance, and relevance, rather than simply audio similarity. Syndicating enterprise social media streams has also been proposed to both reduce information overload among enterprise employees while also ensuring that employees are more apt to both view relevant content and have their content viewed by interested people (Guy et al., 2015).

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