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Feldman, IDC LINK, June 9, 2010

      SBAs offer businesses a rapid, low risk way to eliminate some of the peskiest and most common information systems (IS) problems: siloed data, poor application usability, shifting user requirements, systemic rigidity and limited scalability.

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      Figure 1.3: Search engine-based Sourcier makes vast volumes of structured water quality data accessible via map-based search and visualization, and ad hoc, point-and click-analysis.

      Even though SBAs allow business to clear these hurdles and bring together large volumes of real time information in an immediately actionable form—thereby improving productivity, decision making and innovation—too many in the business community are still unaware that search engines can serve as an information integration, discovery and analysis platform. This is the reason we have written this book.

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      Figure 1.4: This Akerys portal generates personalized, real-time real estate market intelligence based on unstructured online classifieds and in-house databases.

      For search specialists who are not yet familiar with SBAs, we hope to introduce them to this significant new way of using search technology to improve our day-to-day personal and professional lives, and to make them aware of the new opportunities for scientific advancement and entrepreneurship awaiting as we seek ways to improve the performance of search engines in the context of SBA usage.

      We also hope to make software developers aware of the new options SBAs offer: one doesn’t always need to access an existing database (or create a new one) to develop business applications or to meticulously identify all user needs in advance of programming, and one need not settle for applications that must be modified every time these needs or source data change.

      While this diversity of audiences and the short format of the book necessitate a surface treatment of many issues, we will consider our mission accomplished if each of our readers walks away with a solid (if basic) understanding of the significance, function, capabilities and limitations of SBAs, and a desire to go forth and learn more.

      To begin, we’ll first take a look at the ways in which information access needs have changed, then provide a comparative view of ways in which search engines and databases work and how each has evolved. We’ll then explain how SBAs work and how and when they are being used, including presenting several case studies.

      Finally, we will situate this shift within the larger context of evolutions taking place on the Web, including conceptions of the Deep Web, the Semantic Web, and the Mobile Web, and what these evolutions may mean for the next generation of SBAs.

      CHAPTER 2

       Evolving Business Information Access Needs

       2.1 CHANGING TIMES

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      Figure 2.1: The 1946 ENIAC, arguably the first general-purpose electronic computer, weighed in at 30 tons and consumed 63 sq. meters of floor

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